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Search: Posts Made By: mjaroch
Forum: Linux and Open Source 04-07-2025, 12:44 PM
Replies: 7
Views: 125,886
Posted By mjaroch
It is possible that you have to start again. But...

It is possible that you have to start again. But we are trying to find out where exactly an issue occurred.
Could you give us some more information about the installation process? Have you restarted...
Forum: Linux and Open Source 04-07-2025, 11:42 AM
Replies: 7
Views: 125,886
Posted By mjaroch
Hello DevilSocks, Thank you for reaching...

Hello DevilSocks,

Thank you for reaching out.

To report Ubuntu issues, please follow the instruction which you can find here...
Forum: Mac Software 04-07-2025, 10:30 AM
Replies: 5
Views: 64,772
Posted By mjaroch
Hello lamena21, Please ensure that you have...

Hello lamena21,

Please ensure that you have the latest version of our driver installed.
You can download it here (http://https://www.synaptics.com/products/displaylink-graphics/downloads/macos).
Forum: Mac Software 04-02-2025, 11:57 AM
Replies: 11
Views: 26,077
Posted By mjaroch
Hello henkjelt, We have checked it...

Hello henkjelt,

We have checked it thoroughly and we have already answered your request.
Please check if you have received a message back from us.
Forum: Mac Software 04-02-2025, 11:50 AM
Replies: 1
Views: 10,224
Posted By mjaroch
Hello echardtb, This case is familiar with...

Hello echardtb,

This case is familiar with us. Unfortunately the solution is out of our reach.

It occurs on devices which are powered by USB Bus.
It seems that your M3 Pro is more sensitive to...
Forum: Mac Software 04-01-2025, 11:23 AM
Replies: 52
Views: 2,701,349
Posted By mjaroch
Hello pgam, To return to version 1.9, you...

Hello pgam,

To return to version 1.9, you should download the End-User Cleaner tool and the DisplayLink Manager app again.
You can do it by following this link...
Forum: Mac Software 03-31-2025, 12:59 PM
Replies: 51
Views: 246,573
Posted By mjaroch
Hello simpletomb42, According to our tests,...

Hello simpletomb42,

According to our tests, everything is working properly.
What we recommend to fix your problem is to download End-User Cleaner tool and reinstall DisplayLink Manager app.
...
Forum: Mac Software 03-31-2025, 12:14 PM
Replies: 10
Views: 79,385
Posted By mjaroch
Hello AlexHung, Please contact us directly...

Hello AlexHung,

Please contact us directly and we will take steps to solve your issue.

You can contact us in two ways:
Firstly by using instructions under this link...
Forum: Mac Software 03-31-2025, 12:08 PM
Replies: 1
Views: 9,964
Posted By mjaroch
Hello cjocher, Do you have any monitor...

Hello cjocher,

Do you have any monitor plugged directly into the Mac Mini (not by DisplayLink)?
The behavior that you are describing is actually expected.
Forum: Mac Software 03-31-2025, 11:48 AM
Replies: 5
Views: 30,518
Posted By mjaroch
Hello all, According to the test that we...

Hello all,

According to the test that we run, everything works as it should.
We recommend using End-User Cleaner tool and reinstalling DisplayLink Manager app.
You can download this tool here...
Forum: Mac Software 03-31-2025, 11:43 AM
Replies: 6
Views: 61,725
Posted By mjaroch
Hello raisin, A driver from Apple is used to...

Hello raisin,

A driver from Apple is used to handle ethernet, and we have no control over the behavior of the network card.
One thing which we can recommend is to connect the ethernet cable...
Forum: Mac Software 03-31-2025, 11:35 AM
Replies: 5
Views: 21,481
Posted By mjaroch
Hello Chezoit, Good to hear that you have...

Hello Chezoit,

Good to hear that you have found a solution.
You are always welcome to use our technology in the future.
Forum: Mac Software 03-31-2025, 11:30 AM
Replies: 8
Views: 34,636
Posted By mjaroch
Hello Johatam, We are glad that you have...

Hello Johatam,

We are glad that you have found a solution!
Forum: Mac Software 03-27-2025, 10:00 AM
Replies: 8
Views: 34,636
Posted By mjaroch
Hello Johatam, You are welcome! Sure, you...

Hello Johatam,

You are welcome!
Sure, you can use both of these cables for your docking station.
Forum: Mac Software 03-27-2025, 09:12 AM
Replies: 3
Views: 25,832
Posted By mjaroch
Hello Greg, Thank you for reporting this...

Hello Greg,

Thank you for reporting this problem.

We do understand the importance of your case.
If you have sent logs to our support, please wait for a response from us.
Forum: Mac Software 03-26-2025, 01:52 PM
Replies: 9
Views: 46,171
Posted By mjaroch
Hello Mborbolla, After taking a closer look,...

Hello Mborbolla,

After taking a closer look, we do confirm that the problem occurs with the picture-in-picture box.
While we will be taking steps to fix this issue, please try to install...
Forum: Mac Software 03-26-2025, 01:30 PM
Replies: 8
Views: 34,636
Posted By mjaroch
Hello johatam, From the logs that you have...

Hello johatam,

From the logs that you have sent, I can see that your docking station works with USB 2 connection speed.
Please check if your docking station is properly connected and that your...
Forum: Mac Software 03-26-2025, 12:54 PM
Replies: 5
Views: 66,258
Posted By mjaroch
Hello schekotka, From your screenshot, it...

Hello schekotka,

From your screenshot, it seems like everything works as it should.

The reason it works at this speed might be caused by the type of device that you have plugged and it's...
Forum: Mac Software 03-26-2025, 12:43 PM
Replies: 3
Views: 25,919
Posted By mjaroch
Hello Fred, Please follow this steps: System...

Hello Fred,

Please follow this steps: System Settings - Privacy & security - Scroll down and change "Allow accessories to connect" to "Always" and please check it again.
Forum: Mac Software 03-25-2025, 08:35 AM
Replies: 9
Views: 46,171
Posted By mjaroch
Hello Mborbolla, Thank you for reaching out....

Hello Mborbolla,

Thank you for reaching out.

We will take a closer look at this issue and come back with a proper response.
Forum: Mac Software 03-25-2025, 08:30 AM
Replies: 3
Views: 25,919
Posted By mjaroch
Hello Fred, Thank you for contacting us. ...

Hello Fred,

Thank you for contacting us.

Firstly, please ensure that you have connection permission allowed on your Mac.
Also, please confirm that other devices (e.g. a flash drive) work...
Forum: Mac Software 03-25-2025, 08:22 AM
Replies: 1
Views: 20,366
Posted By mjaroch
Hello adrianl, Could you please explain this...

Hello adrianl,

Could you please explain this problem more?
Forum: Mac Software 03-24-2025, 01:38 PM
Replies: 5
Views: 66,258
Posted By mjaroch
Thank you for your response. Could you share...

Thank you for your response.

Could you share more information about the type of device that you have connected to dock?
Have you tried to plug it directly to your laptop?
Forum: Mac Software 03-24-2025, 12:46 PM
Replies: 5
Views: 64,772
Posted By mjaroch
Hello all, To make things clear, DisplayLink...

Hello all,

To make things clear, DisplayLink Manager does not require having access to accessibility. Clamshell mode works also on macOS 15 and on the latest versions. For its proper work power...
Forum: Mac Software 03-24-2025, 12:33 PM
Replies: 5
Views: 66,258
Posted By mjaroch
Hello schekotka, Thank you for contactig us....

Hello schekotka,

Thank you for contactig us.

Firstly, please check if your device is connected with speed 5Gb/s.
You can check it by following this steps: System Settings - General - About -...
Showing results 101 to 125 of 138

 
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