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Search: Posts Made By: rboerner
Forum: Windows Software 04-16-2018, 09:37 PM
Replies: 2
Views: 283
Posted By rboerner
I am not a DisplayLink employee (so I cannot read...

I am not a DisplayLink employee (so I cannot read your log files) but based on your description, can you double-check within the Display Settings application (available by right-licking on an empty...
Forum: Mac Software 04-04-2018, 05:54 PM
Replies: 1
Views: 1,782
Posted By rboerner
The adapter you mention does not have a...

The adapter you mention does not have a DisplayLink chip inside, so this is not the proper forum to ask to for help.

Looking here ->...
Forum: Linux and Open Source 02-16-2018, 11:03 PM
Replies: 7
Views: 968
Posted By rboerner
DisplayLink has posted this information here ->...

DisplayLink has posted this information here -> https://support.displaylink.com/knowledgebase/articles/1181617-how-to-use-displaylink-ubuntu-driver-with-uefi-sec

They have all their Ubuntu support...
Forum: Windows Software 02-16-2018, 03:10 PM
Replies: 7
Views: 672
Posted By rboerner
When the problem behavior occurs and only one...

When the problem behavior occurs and only one external display lights, can you check the status in the Display Settings application (available by right-clicking on an empty space of the desktop)? I...
Forum: Mac Software 01-31-2018, 03:06 PM
Replies: 3
Views: 1,837
Posted By rboerner
Looks like you ran into two known issues... ...

Looks like you ran into two known issues...

The security settings you mentioned are addressed by DisplayLink here ->...
Forum: Mac Software 01-11-2018, 10:17 PM
Replies: 6
Views: 1,080
Posted By rboerner
DisplayLink speaks to this issue here ->...

DisplayLink speaks to this issue here -> http://support.displaylink.com/knowledgebase/articles/548400-cannot-use-clamshell-mode-on-mac-os-x
Forum: Windows Software 07-11-2017, 03:53 PM
Replies: 4
Views: 1,174
Posted By rboerner
It sounds like you probably have already checked...

It sounds like you probably have already checked this, but just in case...

Can you to double-check within the Display Settings application (available via right-clicking on an empty space of your...
Forum: Windows Software 07-11-2017, 03:48 PM
Replies: 5
Views: 1,197
Posted By rboerner
According to the information here, your model...

According to the information here, your model dock is not supported on Windows 10 Anniversary/Creators Update ->...
Forum: Windows Software 06-29-2017, 10:50 PM
Replies: 2
Views: 746
Posted By rboerner
Does the information in the knowledge base...

Does the information in the knowledge base (http://support.displaylink.com/knowledgebase/topics/92322-corporate-deployment), specifically this article ->...
Forum: Windows Software 04-17-2017, 03:35 PM
Replies: 7
Views: 1,965
Posted By rboerner
Although referencing a different brand docking...

Although referencing a different brand docking station, do any of the suggestions here help?
...
Forum: Windows Software 03-29-2017, 03:20 PM
Replies: 15
Views: 2,041
Posted By rboerner
If you follow the steps here does that help?...

If you follow the steps here does that help? http://support.displaylink.com/knowledgebase/articles/544327
Forum: Windows Software 01-13-2017, 03:00 PM
Replies: 7
Views: 2,563
Posted By rboerner
If you disable hardware graphics acceleration in...

If you disable hardware graphics acceleration in Office as described here -> https://support.microsoft.com/en-us/kb/2768648 does that help? (info about halfway down the page)
Forum: Linux and Open Source 12-28-2016, 04:49 PM
Replies: 4
Views: 3,512
Posted By rboerner
The version of the driver you are trying to...

The version of the driver you are trying to install seems to be the initial release and not the latest available here -> http://www.displaylink.com/downloads/ubuntu
Forum: Mac Software 12-09-2016, 10:27 PM
Replies: 30
Views: 8,281
Posted By rboerner
In regard to clamshell mode not working as you...

In regard to clamshell mode not working as you expect, Apple has very specific requirements in order to make this mode work -> https://support.apple.com/en-us/HT201834

In short, with only a USB...
Forum: Linux and Open Source 12-07-2016, 08:28 PM
Replies: 2
Views: 1,754
Posted By rboerner
If you are using the closed-source AMD graphics...

If you are using the closed-source AMD graphics driver, that won't work. DisplayLink mention this in their knowledge base article here ->...
Forum: General Discussion 10-25-2016, 06:15 PM
Replies: 2
Views: 2,166
Posted By rboerner
The cables you are using to connect to your...

The cables you are using to connect to your DisplayPort displays are most likely passive cables that are only meant to work in one direction to convert from a DisplayPort output to a HDMI input. They...
Forum: Windows Software 09-14-2016, 10:51 PM
Replies: 2
Views: 1,407
Posted By rboerner
It sounds like this is just Windows not mapping...

It sounds like this is just Windows not mapping the touch inputs to the correct display.

Search for the word 'Calibrate' from the Start Menu and select the result for 'Calibrate the screen for pen...
Forum: Linux and Open Source 07-27-2016, 03:37 PM
Replies: 2
Views: 1,856
Posted By rboerner
If you are using the closed source Nvidia GPU...

If you are using the closed source Nvidia GPU driver, DisplayLink indicates that will not work here ->...
Forum: Windows Software 02-04-2016, 04:40 PM
Replies: 1
Views: 1,994
Posted By rboerner
DisplayLink devices aren't supported from within...

DisplayLink devices aren't supported from within a VM. DisplayLink calls this out in their knowledge base entry here ->...
Forum: Linux and Open Source 02-01-2016, 10:41 PM
Replies: 3
Views: 1,879
Posted By rboerner
DisplayLink calls out that the driver will not...

DisplayLink calls out that the driver will not work with the closed source GPU drivers here ->...
Forum: Windows Software 01-25-2016, 08:28 PM
Replies: 16
Views: 3,483
Posted By rboerner
It seems my original post (I'm Bob) may have been...

It seems my original post (I'm Bob) may have been lost in the ether or perhaps wasn't approved by the moderators. Here is the link with the post I wrote about the behavior and the workaround ->...
Forum: Windows Software 01-19-2016, 09:23 PM
Replies: 16
Views: 3,483
Posted By rboerner
I just made a post about a workaround that may...

I just made a post about a workaround that may apply in your case here -> http://plugable.com/2016/01/19/flashing-screens-when-using-displaylink-7-9-m4-driver

Does that help with your symptoms?
Forum: Windows Software 07-02-2015, 08:48 PM
Replies: 5
Views: 2,694
Posted By rboerner
Possible fix?

I've had good luck with this fix, normal warnings about messing with the registry apply :-)

1. First while logged in as a user with Administrative priviledges, open the Windows Registry Editor by...
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