Forum: General Discussion
06-29-2022, 09:59 AM
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Replies: 2
Views: 399
Hello,
The Dell UD22 would only get 3...
Hello,
The Dell UD22 would only get 3 different displays on M1 as there are 2 outputs from DisplayLink technology and the other two are from DisplayPort MST.
The Dell D6000 would also get 3...
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Forum: Windows Software
06-23-2022, 04:35 PM
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Replies: 10
Views: 11,029
@ManSurfingOnLifeBuoy
On the Dell D6000, the...
@ManSurfingOnLifeBuoy
On the Dell D6000, the third monitor on HDMI is never driven by DisplayLink technology. Only the first two are (whatever the port used: 2xDP or 1xDP+1xHDMI) but in 2 monitor...
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Forum: Windows Software
05-30-2022, 08:09 PM
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Replies: 1
Views: 229
Hello Ben,
It depends on the chip and the...
Hello Ben,
It depends on the chip and the number of chips used. On the DL-6000 series, it goes from 1 to 4. But you can daisy chain and add more.
I looked at the Baseus description in details....
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Forum: Windows Software
04-08-2022, 02:36 PM
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Replies: 9
Views: 1,051
You're welcome.
I agree at this stage it is...
You're welcome.
I agree at this stage it is best to reach out to the manufacturer to discuss hardware replacement.
The device needs to be recognised by the OS first.
I'm sorry it wasn't a quick...
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Forum: Windows Software
04-07-2022, 11:26 PM
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Replies: 9
Views: 1,051
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Forum: Windows Software
04-07-2022, 06:09 PM
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Replies: 9
Views: 1,051
Hello,
There is no trace in your logs of any...
Hello,
There is no trace in your logs of any Dell D6000 device ever being connected.
I see some Plugable DL-3900 based device in March.
1. Did you collect the logs with the dock connected,...
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Forum: Windows Software
04-04-2022, 12:22 PM
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Replies: 9
Views: 1,051
Hello,
A support person would need to look at...
Hello,
A support person would need to look at the logs to understand why the monitor isn't seen. It is peculiar that the issue occurs both on HDMI and DP, but we can't really make an hypothesis only...
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Forum: Windows Software
03-08-2022, 12:15 AM
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Replies: 4
Views: 961
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Forum: Windows Software
02-25-2022, 07:24 AM
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Replies: 1
Views: 695
Hello,
You are duplicating, which would select...
Hello,
You are duplicating, which would select the highest common resolution. It looks like a timing issue.
It could be why other laptops work fine and a direct connection works fine too.
Please...
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Forum: Windows Software
02-01-2022, 10:32 PM
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Replies: 8
Views: 3,566
Yes, I mean when the laptop is not running on...
Yes, I mean when the laptop is not running on battery.
It could be charging through the dock (via USB Power Delivery) or a separate power supply (barrel or USB Power Delivery), Windows doesn't make...
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Forum: Windows Software
02-01-2022, 10:04 PM
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Replies: 8
Views: 3,566
Hello all,
We are working with companies on...
Hello all,
We are working with companies on the laptop side to get this properly addressed without having to edit settings.
For convenience, we made a tool to disable these power management...
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Forum: Windows Software
02-01-2022, 09:49 PM
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Replies: 5
Views: 821
Would you please be able to upload logs? The...
Would you please be able to upload logs? The third link in my forum signature shows the tool and steps. Only support personnel will be able to access the attachment.
I'd like to see monitor details...
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Forum: Windows Software
02-01-2022, 08:30 PM
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Replies: 5
Views: 821
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Forum: Windows Software
02-01-2022, 06:04 PM
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Replies: 5
Views: 821
Hello,
I'm afraid that is the reason why...
Hello,
I'm afraid that is the reason why the feature is in beta rather than enabled by default.
Can you please share your monitor make and model?
We are revisiting the feature to see if we...
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Forum: Windows Software
11-05-2021, 10:41 AM
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Replies: 2
Views: 1,013
Hello Christian,
It would be useful to...
Hello Christian,
It would be useful to contact technical support on technical-enquiries@synaptics.com
However, I don't expect us to be responsible here.
DisplayLink driver does not get given...
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Forum: Windows Software
10-25-2021, 10:10 AM
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Replies: 1
Views: 892
Hello,
This is 8-bit per colour, not 8-bit...
Hello,
This is 8-bit per colour, not 8-bit for all three colours. 8-bit total as it would mean only 256 colours so would be looking very different.
I do not believe 32-bit per colour exists....
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Forum: General Discussion
10-21-2021, 01:10 PM
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Replies: 2
Views: 1,536
Hello and welcome,
Dual 4Kp60 + Ethernet...
Hello and welcome,
Dual 4Kp60 + Ethernet fits comfortably in 5Gbps and there is no benefit in connecting this DisplayLink chip to a 10G input. We fit 1080p60 on USB2 with an older codec...
The...
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Forum: Windows Software
09-10-2021, 08:31 AM
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Replies: 1
Views: 1,075
Hello,
The DisplayLink chip in that HP...
Hello,
The DisplayLink chip in that HP product will have all its audio over video outputs active at the same time and cannot only output audio on a single video output. Therefore, if both TVs are...
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Forum: Windows Software
09-10-2021, 08:10 AM
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Replies: 1
Views: 1,138
Hello,
The warning you got tells me you did...
Hello,
The warning you got tells me you did not try to install a Windows 10 driver, but an old driver from somewhere where the advertised OS support is wrong.
Please try the latest from...
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Forum: Mac Software
09-07-2021, 11:33 AM
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Replies: 10
Views: 14,870
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Forum: Mac Software
09-07-2021, 11:30 AM
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Replies: 4
Views: 2,191
Dock not waking up at M1 reboot: Dell new firmware
Hello Bruce,
The issue with the full dock not waking up at reboot when connected via USB-C has been identified and fixed by Dell on a non-DisplayLink component (the USB-C Power Delivery controller)....
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Forum: Mac Software
09-03-2021, 08:21 PM
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Replies: 4
Views: 1,188
By user requests attachments are accessible to...
By user requests attachments are accessible to moderators only. They said screenshots and system details could include information not suitable to be public.
If/when the forum took its updated, we...
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Forum: Mac Software
09-03-2021, 07:02 PM
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Replies: 4
Views: 1,188
Thank you for your patience!
Forum maintenance...
Thank you for your patience!
Forum maintenance is done, and so are the redirects from the old www.displaylink.com to the new DisplayLink product section on Synaptics website, including drivers. ...
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Forum: Mac Software
08-19-2021, 03:32 PM
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Replies: 1
Views: 4,392
Hello,
Your hardware does not feature...
Hello,
Your hardware does not feature DisplayLink technology.
The DisplayLink Manager app is for products with DisplayLink technology.
In Lenovo portfolio, the Lenovo Hybrid USB-C USB-A...
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Forum: Mac Software
08-16-2021, 04:27 PM
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Replies: 41
Views: 52,172
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