Go Back   DisplayLink Forum > Search Forums

Showing results 1 to 25 of 500
Search took 0.08 seconds.
Search: Posts Made By: AlbanRampon
Forum: Windows Software Yesterday, 08:56 AM
Replies: 7
Views: 343
Posted By AlbanRampon
Arrow Hello, Thank you for all that. It sounds...

Hello,

Thank you for all that. It sounds like a bug identified in Windows 10 v1903.
There is a tentative fix in the Windows Insiders beta programme.
We are working with Microsoft to justify...
Forum: Windows Software 07-16-2019, 03:26 PM
Replies: 7
Views: 343
Posted By AlbanRampon
Arrow Hello, Has this started to appear with...

Hello,

Has this started to appear with Windows 10 v1903 our were you able to observe the issue before?
How many graphics card do you have in your computer?

I think it probably matters when...
Forum: Windows Software 07-15-2019, 07:09 PM
Replies: 6
Views: 568
Posted By AlbanRampon
Arrow Excellent stvlada, thank you for confirming. ...

Excellent stvlada, thank you for confirming.
What about the performance? I believe you should see it improved compared to previous OS.
Forum: Windows Software 07-15-2019, 08:54 AM
Replies: 6
Views: 568
Posted By AlbanRampon
Arrow Hello, The OS fix has been rolled out to...

Hello,

The OS fix has been rolled out to Windows 10 Insiders build 18932.
Would you or anyone else be able to feed back on the status for your application(s)?

Kind regards,
Alban
Forum: Windows Software 07-15-2019, 08:52 AM
Replies: 14
Views: 550
Posted By AlbanRampon
Arrow Hello, The OS fix has been rolled out to...

Hello,

The OS fix has been rolled out to Windows 10 Insiders build 18932.
Would you or anyone else be able to feed back on the status for your application(s)?

Kind regards,
Alban
Forum: Windows Software 07-08-2019, 10:11 AM
Replies: 14
Views: 550
Posted By AlbanRampon
Arrow Thank you, wditte, We have validated an OS...

Thank you, wditte,

We have validated an OS fix for something else that impacts this.
We will be asking for the change to be released in the Windows Insiders as soon as possible.

Getting the...
Forum: Windows Software 07-02-2019, 08:42 AM
Replies: 14
Views: 550
Posted By AlbanRampon
Hello, Can you try and user setup your...

Hello,

Can you try and user setup your utility to use "Power saving" graphics adapter to workaround the problem? The app has to be added to in the "Graphics settings" panel and the app has to be...
Forum: Windows Software 07-01-2019, 03:20 PM
Replies: 14
Views: 550
Posted By AlbanRampon
I found a thread on their Github: ...

I found a thread on their Github:
https://github.com/mRemoteNG/mRemoteNG/issues/1343
Forum: Windows Software 07-01-2019, 03:13 PM
Replies: 14
Views: 550
Posted By AlbanRampon
Arrow Hello, Would you have a ticket number so I...

Hello,

Would you have a ticket number so I can reach out to them and they have context?

The information that the underlying RDP implementation has changed to the same as DisplayLink interface,...
Forum: Windows Software 06-30-2019, 07:38 PM
Replies: 14
Views: 550
Posted By AlbanRampon
Good to know, thanks. Have you opened a support...

Good to know, thanks.
Have you opened a support case with them yet?
If the Windows native utility works and not these, this *might* be because of the changes in the RDP layers. I've opened...
Forum: Windows Software 06-28-2019, 11:05 AM
Replies: 14
Views: 550
Posted By AlbanRampon
Arrow Hello, There has been changes in the RDP...

Hello,

There has been changes in the RDP implementation with Windows 10 v1903 compared to previous versions of the OS.
What about the inbox client? Does it work successfully?

I'll have to...
Forum: General Discussion 06-14-2019, 11:13 PM
Replies: 1
Views: 227
Posted By AlbanRampon
Hello, Thank you for the detailed...

Hello,

Thank you for the detailed description.
I have never seen an HDMI to DisplayPort cable. I know the other way and it's quite common. These cables don't work both ways.

Would you please...
Forum: Windows Software 06-13-2019, 11:10 AM
Replies: 9
Views: 4,944
Posted By AlbanRampon
Arrow Hello, I understand my colleague created a...

Hello,

I understand my colleague created a bug from your ticket with the log files you provided.
Logs did capture the event properly: we can see the mode is recognised but removed as...
Forum: Windows Software 06-13-2019, 11:05 AM
Replies: 1
Views: 203
Posted By AlbanRampon
Arrow Hello Steven, You won't get the crisp text...

Hello Steven,

You won't get the crisp text and low latency from DL3 encoding with h264 encoding.
Furthermore, we wouldn't be able to continuously adapt the computing power used based on both...
Forum: Windows Software 06-13-2019, 10:49 AM
Replies: 6
Views: 568
Posted By AlbanRampon
Arrow Hello Landosa, Actually, from your test you...

Hello Landosa,

Actually, from your test you proved it's a regression in Windows 10 v1903 behaviour.

Microsoft is currently working on that bug.
In the meantime, I'd like to suggest you select...
Forum: Windows Software 06-07-2019, 11:15 AM
Replies: 3
Views: 233
Posted By AlbanRampon
Arrow Thank you, Magne, I can see the you don't get...

Thank you, Magne,
I can see the you don't get displays but not why this ends up in this error condition.
Engineering is looking into this and I'll comment as soon as I've got something new.
Could...
Forum: Windows Software 06-07-2019, 10:40 AM
Replies: 10
Views: 620
Posted By AlbanRampon
Arrow Bonjour, I don't have a date at this stage. ...

Bonjour,
I don't have a date at this stage.
I will comment when I do.
This time, I'd like my testers to look at the result. Would you have the name of one game you tried and how you got them...
Forum: Windows Software 06-05-2019, 08:10 PM
Replies: 5
Views: 303
Posted By AlbanRampon
Arrow Hello, It means the display doesn't offer it,...

Hello,
It means the display doesn't offer it, so the driver works properly.
I don't have access to the design details so cannot say if it will be technically possible on future models. This is not...
Forum: Windows Software 06-05-2019, 01:37 PM
Replies: 10
Views: 620
Posted By AlbanRampon
Arrow Merci Nicolas, I can confirm we've reopened...

Merci Nicolas,

I can confirm we've reopened the discussion with Microsoft on this and are working with them to get that addressed. Your description was useful to explain this took place in wider...
Forum: Windows Software 06-05-2019, 07:50 AM
Replies: 3
Views: 233
Posted By AlbanRampon
Arrow Hello, This is not an issue and rather a common...

Hello,
This is not an issue and rather a common use case. This type of product is use in hot-desking where users move desk several times per day.
Would you please upload the logs here so I can look...
Forum: Windows Software 06-03-2019, 02:11 PM
Replies: 4
Views: 3,226
Posted By AlbanRampon
Arrow Hello Tom, Unfortunately, today, the...

Hello Tom,
Unfortunately, today, the alternative is to use a USB->VGA/DVI adapter instead of built-in converter, if you wish to keep using that monitor.
Kind regards,
Alban
Forum: Windows Software 06-03-2019, 10:52 AM
Replies: 9
Views: 1,217
Posted By AlbanRampon
Arrow Hello, I have created a case to look into...

Hello,

I have created a case to look into that.

It is wrong to claim you are less secure. Security updates and feature updates on Windows 10 are separate. Both Windows 10 v1803 and v1809 are...
Forum: Mac Software 06-03-2019, 10:43 AM
Replies: 4
Views: 1,612
Posted By AlbanRampon
Arrow Great Remanator, The Lenovo Thinkpad USB-C Dock...

Great Remanator,
The Lenovo Thinkpad USB-C Dock (https://support.lenovo.com/gb/en/accessories/acc100348) isn't using DisplayLink technology though. Therefore, for that product, the DisplayLink...
Forum: What to buy? 06-03-2019, 10:34 AM
Replies: 4
Views: 390
Posted By AlbanRampon
Arrow Hello James, There is no special reason it...

Hello James,

There is no special reason it is not on our website. We probably haven't received the request from them. I've talked to my colleague who's i-tec main contact to ask for authorisation....
Forum: Windows Software 06-03-2019, 10:20 AM
Replies: 5
Views: 303
Posted By AlbanRampon
Arrow Hello, I can confirm the EDID only includes...

Hello,

I can confirm the EDID only includes 1080p.

Kind regards,
Alban
Showing results 1 to 25 of 500

 
Forum Jump

All times are GMT. The time now is 11:24 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2019, vBulletin Solutions, Inc.