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Forum: Mac Software

11-12-2018, 07:02 PM

Replies: 12

Mac 10.13.6 still not working

Views: 12,423

Posted By movdqa

I reread the page for the support tool. It looks...

I reread the page for the support tool. It looks like I need to turn on additional logging options and then submit the diagnostic files (they are automatically zipped up) to DisplayLink. So I'll work...

Forum: Mac Software

11-12-2018, 06:44 PM

Replies: 12

Mac 10.13.6 still not working

Views: 12,423

Posted By movdqa

I ran the DisplayLink diagnostic tool and it...

I ran the DisplayLink diagnostic tool and it collected a bunch of information in a number of files. Unfortunately they are not human-readable so it appears that a tool is required to read them. I...

Forum: Mac Software

11-12-2018, 06:05 PM

Replies: 12

Mac 10.13.6 still not working

Views: 12,423

Posted By movdqa

gofanco offered to send me a new one but it's...

gofanco offered to send me a new one but it's pretty clear that this isn't a hardware issue as clone mode works. I have downloaded the logging tool and will try to use it to debug the problem. I...

Forum: Mac Software

11-09-2018, 12:41 PM

Replies: 12

Mac 10.13.6 still not working

Views: 12,423

Posted By movdqa

I'm working with gofanco support on this problem...

I'm working with gofanco support on this problem as I have their device. They had me try 4.2 Beta 6 and I tried it this morning and it doesn't work. I used to work in Customer Services Engineering...

Forum: Mac Software

11-06-2018, 01:33 PM

Replies: 12

Mac 10.13.6 still not working

Views: 12,423

Posted By movdqa

I just bought a gofanco USB 3.0 to HDML/DVI and...

I just bought a gofanco USB 3.0 to HDML/DVI and spent several hours trying to get it to work with my 2014 MacBook Pro 15 running 10.13.6. I can't upgrade to Mojave because our company doesn't support...

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