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Forum: Linux and Open Source 06-02-2020, 05:55 AM
Replies: 4
Views: 1,926
Posted By lspintzyk
Hi corrmaan, DisplayLinkManager is failing...

Hi corrmaan,

DisplayLinkManager is failing on access to the /sys/devices/evdi/add file.

When writing 1 to that file evdi module is adding one new drm device in /dev/dri/ directory.
Forum: Mac Software 01-07-2020, 07:13 AM
Replies: 21
Views: 18,516
Posted By lspintzyk
Fix was back-ported to Java SE Development Kit...

Fix was back-ported to Java SE Development Kit 8u231.
Please update your java installation.

If you need the bug back ported to other jdk please contact Oracle.
Please use that jdk bug as...
Forum: Mac Software 12-13-2019, 11:17 AM
Replies: 21
Views: 18,516
Posted By lspintzyk
https://displaylinkltd-my.sharepoint.com/personal/...

https://displaylinkltd-my.sharepoint.com/personal/lukasz_spintzyk_displaylink_com/_layouts/15/onedrive.aspx?viewid=1fbc3bb4%2Db467%2D4d37%2D9289%2D6ceb8eca8cba&id=%2Fpersonal%2Flukasz%5Fspintzyk%5Fdis...
Forum: Mac Software 12-10-2019, 08:47 AM
Replies: 21
Views: 18,516
Posted By lspintzyk
Can you test your setup with the development...

Can you test your setup with the development builds (18 and 19) of jdk?
This is important as we need to know if the fix that Oracle supplied is sufficient. If so we can push them to port it to older...
Forum: Mac Software 12-10-2019, 08:20 AM
Replies: 21
Views: 18,516
Posted By lspintzyk
How about build 18? Does it pass all tests...

How about build 18?
Does it pass all tests from DisplayLinkJavaTest.jar ? I expect they don't as this is a build without a fix.
This is important thing to understand the problem. If we will know...
Forum: Mac Software 12-05-2019, 06:46 AM
Replies: 1
Views: 1,269
Posted By lspintzyk
Please install that driver update: ...

Please install that driver update:
https://www.displaylink.com/downloads/file?id=1478
Forum: Mac Software 12-04-2019, 05:58 AM
Replies: 1
Views: 1,396
Posted By lspintzyk
Please read: ...

Please read:
https://support.displaylink.com/knowledgebase/articles/1849327-important-information-on-macos-10-13-4-10-13-6

and...
Forum: Mac Software 11-28-2019, 06:13 AM
Replies: 120
Views: 88,778
Posted By lspintzyk
Hi Signal, It seems that you don't have...

Hi Signal,

It seems that you don't have DisplayLink docking station connected.
It is visible in "About This Mac"->System Report->Hardware->USB tree.

Can you check the usb cable or power cable?...
Forum: Mac Software 11-27-2019, 05:06 AM
Replies: 1
Views: 1,313
Posted By lspintzyk
Do you display movie or other kind of dynamic...

Do you display movie or other kind of dynamic content on the screen at the time of measurement?
what is the resolution of your external monitors?

Please submit your logs using that tool:...
Forum: Mac Software 11-27-2019, 05:00 AM
Replies: 2
Views: 2,085
Posted By lspintzyk
It is not supported in that macOS version. ...

It is not supported in that macOS version.
https://support.displaylink.com/knowledgebase/articles/1849327-important-information-on-macos-10-13-4-10-13-6

Please update to Mojave or Catalina.
Forum: Mac Software 11-27-2019, 04:55 AM
Replies: 5
Views: 1,948
Posted By lspintzyk
Hi, 1. Can you test yours setup with new 5.2.1...

Hi,
1. Can you test yours setup with new 5.2.1 drivers?
You can download it from here:
https://www.displaylink.com/downloads/file?id=1478


2. Please update your dock hub using "Dell Firmware...
Forum: Mac Software 11-26-2019, 05:19 AM
Replies: 120
Views: 88,778
Posted By lspintzyk
Hi Signal, Please attach them to the post,...

Hi Signal,

Please attach them to the post, it will be accessible only to DisplayLink team.

I hope that you have the latest 5.2.1 drivers installed:...
Forum: Mac Software 11-26-2019, 05:14 AM
Replies: 1
Views: 1,321
Posted By lspintzyk
Hi Supa, Please update firmware on D6000...

Hi Supa,

Please update firmware on D6000 dock using that windows utility:
https://www.dell.com/support/home/uk...sal-dock-d6000

If that won't help please submit your logs using that tool:...
Forum: Mac Software 11-25-2019, 09:10 AM
Replies: 27
Views: 14,986
Posted By lspintzyk
You need windows machine to update firmware.

You need windows machine to update firmware.
Forum: Mac Software 11-25-2019, 05:32 AM
Replies: 1
Views: 1,235
Posted By lspintzyk
Please gather logs using that tool: ...

Please gather logs using that tool:
https://www.displaylink.com/downloads/file?d=66
Forum: Mac Software 11-25-2019, 05:21 AM
Replies: 1
Views: 2,798
Posted By lspintzyk
Please gather logs using that tool: ...

Please gather logs using that tool:
https://www.displaylink.com/downloads/file?d=66
Forum: Mac Software 11-25-2019, 05:08 AM
Replies: 1
Views: 2,949
Posted By lspintzyk
When you double-click the "DisplayLink USB...

When you double-click the "DisplayLink USB Graphics Software for macOS 5.2.1.dmg" file then there is available DisplayLink driver uninstaller.

You can also find it in /Applications/DisplayLink...
Forum: Mac Software 11-22-2019, 11:48 AM
Replies: 14
Views: 6,853
Posted By lspintzyk
Can you also submit output of command: ioreg -l...

Can you also submit output of command:
ioreg -l > ioreg.txt

I would really appreciate that :)
Forum: Mac Software 11-22-2019, 09:45 AM
Replies: 4
Views: 1,880
Posted By lspintzyk
Please update your DisplayLink driver:...

Please update your DisplayLink driver: https://www.displaylink.com/downloads/file?id=1478
Also please update to macOS Catalina 10.15.1

If you will still see the issue then please submit your logs...
Forum: Mac Software 11-22-2019, 09:40 AM
Replies: 3
Views: 2,021
Posted By lspintzyk
Final release of DisplayLink driver v5.2.1...

Final release of DisplayLink driver v5.2.1 supporting macOS Catalina has just been released.

https://www.displaylink.com/downloads/file?id=1478
Forum: Mac Software 11-22-2019, 05:46 AM
Replies: 1
Views: 3,155
Posted By lspintzyk
Please read this. ...

Please read this.
https://support.displaylink.com/knowledgebase/articles/1849327-important-information-on-macos-10-13-4-10-13-6

I would strongly suggest to upgrade to macOS Mojave or Catalina.
...
Forum: Mac Software 11-21-2019, 05:04 AM
Replies: 120
Views: 88,778
Posted By lspintzyk
Hi, MBA Please submit your logs using that...

Hi, MBA
Please submit your logs using that tool:
https://www.displaylink.com/downloads/file?d=66
Forum: Mac Software 11-20-2019, 06:07 AM
Replies: 27
Views: 14,986
Posted By lspintzyk
Please try newer dell dock firmware utility that...

Please try newer dell dock firmware utility that installs 0019 latest drivers:...
Forum: Mac Software 11-20-2019, 06:02 AM
Replies: 27
Views: 14,986
Posted By lspintzyk
Please use Dell D6000 firmware upgrade utility: ...

Please use Dell D6000 firmware upgrade utility:
https://www.dell.com/support/home/uk/en/ukbsdt1/drivers/driversdetails?driverid=t8y8t&oscode=wt64a&productcode=dell-universal-dock-d6000
Forum: Mac Software 11-20-2019, 05:54 AM
Replies: 6
Views: 4,466
Posted By lspintzyk
Hi, Please submit your logs using that tool: ...

Hi,
Please submit your logs using that tool:
https://www.displaylink.com/downloads/file?d=66
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