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Search: Posts Made By: rboerner
Forum: Mac Software Yesterday, 12:12 PM
Replies: 1
Views: 101
Posted By rboerner
Macs that have an M1 processor are limited to one...

Macs that have an M1 processor are limited to one external display via their Thunderbolt/USB4 ports. Apple calls this out specifically under the 'Video Support' section of their technical...
Forum: Windows Software 01-19-2022, 12:08 PM
Replies: 1
Views: 70
Posted By rboerner
Based solely on your description, it sound like...

Based solely on your description, it sound like this Dell 'USB-C Patch' may help --> https://downloads.dell.com/FOLDER03471411M/13/Dell_Dock_USB_TYPE-C_PATCH_2K0JJ_A00_SETUP_ZPE.exe
Forum: Mac Software 01-12-2022, 12:05 PM
Replies: 2
Views: 276
Posted By rboerner
I believe the Login Screen extension that...

I believe the Login Screen extension that DisplayLink describes here (at the bottom of the page) -->...
Forum: General Discussion 01-10-2022, 12:03 PM
Replies: 2
Views: 180
Posted By rboerner
DisplayLink devices are in essence 'virtual'...

DisplayLink devices are in essence 'virtual' graphics processing units that rely on the host system's internal physical graphics processing unit in order to generate the image shown on the...
Forum: Mac Software 01-05-2022, 12:07 PM
Replies: 2
Views: 309
Posted By rboerner
The BETA version of 1.6 was removed because the...

The BETA version of 1.6 was removed because the final release version of 1.6 was published on December 22nd -->...
Forum: Mac Software 12-31-2021, 06:46 PM
Replies: 2
Views: 258
Posted By rboerner
I myself have not encountered the behavior you...

I myself have not encountered the behavior you describe, however one thing that did jump out is that you are running macOS Monterey version 12.01.

As of today, the latest version of macOS...
Forum: Mac Software 11-17-2021, 12:04 PM
Replies: 26
Views: 7,211
Posted By rboerner
Just in case you were not aware, DisplayLink has...

Just in case you were not aware, DisplayLink has stated here --> https://support.displaylink.com/forums/287786-displaylink-feature-suggestions/suggestions/42370534-support-rotation-on-m1-macs that...
Forum: Mac Software 11-16-2021, 12:09 PM
Replies: 2
Views: 319
Posted By rboerner
The link you provided to your intended docking...

The link you provided to your intended docking station appears to be under construction, however this link appears to work --> https://www.glyphtech.com/product/thunderbolt-3-dock-docking-station
...
Forum: Mac Software 11-08-2021, 12:07 PM
Replies: 1
Views: 329
Posted By rboerner
My impression based on your description is that...

My impression based on your description is that the docking station is working as expected when the laptop lid is open. However, when you close the laptop lid the displays connected to the dock cycle...
Forum: Mac Software 11-05-2021, 11:13 AM
Replies: 28
Views: 17,271
Posted By rboerner
The updated link to the 'Reset macOS Display...

The updated link to the 'Reset macOS Display Persistence' script is here --> https://synaptics.com/products/displaylink-graphics/downloads/macOS-display-persistence-reset
Forum: Mac Software 11-05-2021, 11:11 AM
Replies: 1
Views: 721
Posted By rboerner
My impression based on your description is that...

My impression based on your description is that you are using a Dell WD15 docking station --> https://www.dell.com/support/kbdoc/en-us/000132872/how-to-use-and-troubleshoot-dell-docking-station-wd15...
Forum: Mac Software 10-29-2021, 12:02 PM
Replies: 26
Views: 7,211
Posted By rboerner
The two HP docking stations you reference do not...

The two HP docking stations you reference do not appear to have DisplayLink technology within them. As a result, DisplayLink will not be able to help.
Forum: Mac Software 10-26-2021, 12:06 PM
Replies: 1
Views: 425
Posted By rboerner
FYI, DisplayLink speaks to this update here -->...

FYI, DisplayLink speaks to this update here --> https://support.displaylink.com/forums/287786-displaylink-feature-suggestions/suggestions/39733669-macos-app-clamshell-lid-closed-mode
Forum: Mac Software 10-18-2021, 12:25 PM
Replies: 2
Views: 544
Posted By rboerner
If you haven't seen it already, DisplayLink has a...

If you haven't seen it already, DisplayLink has a detailed knowledge base article that walks you through the software installation here -->...
Forum: Mac Software 10-18-2021, 12:23 PM
Replies: 3
Views: 705
Posted By rboerner
DisplayLink has a detailed Knowledge Base article...

DisplayLink has a detailed Knowledge Base article that describes how the application works here -->...
Forum: General Discussion 10-18-2021, 12:20 PM
Replies: 5
Views: 4,513
Posted By rboerner
You don't mention which specific issue within...

You don't mention which specific issue within this thread you are referring to, however my presumption is that you are referring to the post by 'Rick G' in regard to the behavior when closing the...
Forum: Mac Software 10-15-2021, 12:20 PM
Replies: 1
Views: 470
Posted By rboerner
Your description suggests that you are using this...

Your description suggests that you are using this product --> http://www.utechsmart.com/product/show/id/514/UCN3270

The manufacturer's website seems somewhat broken, so as a result there are no...
Forum: Mac Software 10-05-2021, 12:04 PM
Replies: 1
Views: 566
Posted By rboerner
Notes from the moderator: - I have moved...

Notes from the moderator:

- I have moved your post into the Mac section of the forum, given that you are using an Apple Mac system

- DisplayLink makes USB video technology that other companies...
Forum: Mac Software 09-29-2021, 12:10 PM
Replies: 3
Views: 1,520
Posted By rboerner
Neither of the devices you are using have...

Neither of the devices you are using have DisplayLink technology within them. This is why the DisplayLink Manager application says no monitors are detected. Since both devices do not have...
Forum: Mac Software 09-27-2021, 12:07 PM
Replies: 1
Views: 631
Posted By rboerner
Based solely on your description, it sounds like...

Based solely on your description, it sounds like you are using a Mac where closed-display mode (aka clamshell mode) is not supported. DisplayLink has more information here -->...
Forum: Windows Software 09-27-2021, 12:05 PM
Replies: 2
Views: 1,577
Posted By rboerner
To the best of my knowledge, the behavior you...

To the best of my knowledge, the behavior you describe has not been previously reported in this forum. Presuming that HP Support has not been able to assist, an alternative option would be to...
Forum: Mac Software 09-17-2021, 12:02 PM
Replies: 4
Views: 946
Posted By rboerner
DisplayLink has a 'product finder' section on...

DisplayLink has a 'product finder' section on their website that may help --> https://www.synaptics.com/products/displaylink-graphics/displaylink-products
Forum: Mac Software 09-17-2021, 12:01 PM
Replies: 4
Views: 1,301
Posted By rboerner
DisplayLink makes the core technology that is...

DisplayLink makes the core technology that is integrated by other companies into their own products.

If you have not already done so, I would suggest contacting Plugable directly for assistance...
Forum: Mac Software 09-16-2021, 12:02 PM
Replies: 4
Views: 946
Posted By rboerner
The Caldigit docking station you are using does...

The Caldigit docking station you are using does NOT have DisplayLink technology within it, so DisplayLink will not be able to help.

Your MacBook Air M1 laptop supports only one external display...
Forum: Mac Software 09-02-2021, 12:08 PM
Replies: 1
Views: 504
Posted By rboerner
What you are describing is called 'Target Display...

What you are describing is called 'Target Display Mode', and is not possible on modern iMac systems. Apple has more information on the topic and the models which support it here -->...
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