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Search: Posts Made By: rboerner
Forum: Mac Software 11-17-2021, 12:04 PM
Replies: 21
Views: 4,298
Posted By rboerner
Just in case you were not aware, DisplayLink has...

Just in case you were not aware, DisplayLink has stated here --> https://support.displaylink.com/forums/287786-displaylink-feature-suggestions/suggestions/42370534-support-rotation-on-m1-macs that...
Forum: Mac Software 11-16-2021, 12:09 PM
Replies: 2
Views: 130
Posted By rboerner
The link you provided to your intended docking...

The link you provided to your intended docking station appears to be under construction, however this link appears to work --> https://www.glyphtech.com/product/thunderbolt-3-dock-docking-station
...
Forum: Mac Software 11-08-2021, 12:07 PM
Replies: 1
Views: 171
Posted By rboerner
My impression based on your description is that...

My impression based on your description is that the docking station is working as expected when the laptop lid is open. However, when you close the laptop lid the displays connected to the dock cycle...
Forum: Mac Software 11-05-2021, 11:13 AM
Replies: 28
Views: 14,576
Posted By rboerner
The updated link to the 'Reset macOS Display...

The updated link to the 'Reset macOS Display Persistence' script is here --> https://synaptics.com/products/displaylink-graphics/downloads/macOS-display-persistence-reset
Forum: Mac Software 11-05-2021, 11:11 AM
Replies: 1
Views: 458
Posted By rboerner
My impression based on your description is that...

My impression based on your description is that you are using a Dell WD15 docking station --> https://www.dell.com/support/kbdoc/en-us/000132872/how-to-use-and-troubleshoot-dell-docking-station-wd15...
Forum: Mac Software 10-29-2021, 12:02 PM
Replies: 21
Views: 4,298
Posted By rboerner
The two HP docking stations you reference do not...

The two HP docking stations you reference do not appear to have DisplayLink technology within them. As a result, DisplayLink will not be able to help.
Forum: Mac Software 10-26-2021, 12:06 PM
Replies: 1
Views: 301
Posted By rboerner
FYI, DisplayLink speaks to this update here -->...

FYI, DisplayLink speaks to this update here --> https://support.displaylink.com/forums/287786-displaylink-feature-suggestions/suggestions/39733669-macos-app-clamshell-lid-closed-mode
Forum: Mac Software 10-18-2021, 12:25 PM
Replies: 2
Views: 430
Posted By rboerner
If you haven't seen it already, DisplayLink has a...

If you haven't seen it already, DisplayLink has a detailed knowledge base article that walks you through the software installation here -->...
Forum: Mac Software 10-18-2021, 12:23 PM
Replies: 3
Views: 540
Posted By rboerner
DisplayLink has a detailed Knowledge Base article...

DisplayLink has a detailed Knowledge Base article that describes how the application works here -->...
Forum: General Discussion 10-18-2021, 12:20 PM
Replies: 5
Views: 2,871
Posted By rboerner
You don't mention which specific issue within...

You don't mention which specific issue within this thread you are referring to, however my presumption is that you are referring to the post by 'Rick G' in regard to the behavior when closing the...
Forum: Mac Software 10-15-2021, 12:20 PM
Replies: 1
Views: 309
Posted By rboerner
Your description suggests that you are using this...

Your description suggests that you are using this product --> http://www.utechsmart.com/product/show/id/514/UCN3270

The manufacturer's website seems somewhat broken, so as a result there are no...
Forum: Mac Software 10-05-2021, 12:04 PM
Replies: 1
Views: 449
Posted By rboerner
Notes from the moderator: - I have moved...

Notes from the moderator:

- I have moved your post into the Mac section of the forum, given that you are using an Apple Mac system

- DisplayLink makes USB video technology that other companies...
Forum: Mac Software 09-29-2021, 12:10 PM
Replies: 3
Views: 1,139
Posted By rboerner
Neither of the devices you are using have...

Neither of the devices you are using have DisplayLink technology within them. This is why the DisplayLink Manager application says no monitors are detected. Since both devices do not have...
Forum: Mac Software 09-27-2021, 12:07 PM
Replies: 1
Views: 529
Posted By rboerner
Based solely on your description, it sounds like...

Based solely on your description, it sounds like you are using a Mac where closed-display mode (aka clamshell mode) is not supported. DisplayLink has more information here -->...
Forum: Windows Software 09-27-2021, 12:05 PM
Replies: 2
Views: 889
Posted By rboerner
To the best of my knowledge, the behavior you...

To the best of my knowledge, the behavior you describe has not been previously reported in this forum. Presuming that HP Support has not been able to assist, an alternative option would be to...
Forum: Mac Software 09-17-2021, 12:02 PM
Replies: 4
Views: 800
Posted By rboerner
DisplayLink has a 'product finder' section on...

DisplayLink has a 'product finder' section on their website that may help --> https://www.synaptics.com/products/displaylink-graphics/displaylink-products
Forum: Mac Software 09-17-2021, 12:01 PM
Replies: 4
Views: 1,097
Posted By rboerner
DisplayLink makes the core technology that is...

DisplayLink makes the core technology that is integrated by other companies into their own products.

If you have not already done so, I would suggest contacting Plugable directly for assistance...
Forum: Mac Software 09-16-2021, 12:02 PM
Replies: 4
Views: 800
Posted By rboerner
The Caldigit docking station you are using does...

The Caldigit docking station you are using does NOT have DisplayLink technology within it, so DisplayLink will not be able to help.

Your MacBook Air M1 laptop supports only one external display...
Forum: Mac Software 09-02-2021, 12:08 PM
Replies: 1
Views: 374
Posted By rboerner
What you are describing is called 'Target Display...

What you are describing is called 'Target Display Mode', and is not possible on modern iMac systems. Apple has more information on the topic and the models which support it here -->...
Forum: Windows Software 08-25-2021, 12:04 PM
Replies: 7
Views: 1,100
Posted By rboerner
I believe DisplayLink misspoke in regard to the...

I believe DisplayLink misspoke in regard to the link they provided. That information is for macOS, while it appears that the original poster is using Windows. The appropriate link for Windows users...
Forum: Mac Software 08-19-2021, 12:08 PM
Replies: 10
Views: 2,163
Posted By rboerner
My understanding is that inferred modes are...

My understanding is that inferred modes are different from HiDPI support. In the release notes for the 1.5 BETA application -->...
Forum: Mac Software 08-13-2021, 12:18 PM
Replies: 3
Views: 544
Posted By rboerner
You are welcome. FYI, DisplayLink posted a KB...

You are welcome. FYI, DisplayLink posted a KB article about this feature here --> https://support.displaylink.com/knowledgebase/articles/1977291
Forum: Mac Software 08-13-2021, 12:16 PM
Replies: 3
Views: 686
Posted By rboerner
The docking station shown in the YouTube video...

The docking station shown in the YouTube video you linked to is the Plugable UD-ULTC4K docking station. That docking station has DisplayLink technology in side.

Based on your original...
Forum: Mac Software 08-12-2021, 12:09 PM
Replies: 3
Views: 407
Posted By rboerner
To be clear, macOS does NOT support DisplayPort...

To be clear, macOS does NOT support DisplayPort MST hubs.

You CAN use a device with DisplayLink technology to overcome the internal display limitations of an M1 Mac.

DisplayPort MST and...
Forum: Mac Software 08-12-2021, 12:06 PM
Replies: 3
Views: 544
Posted By rboerner
When you say, "I'm looking for a workaround to be...

When you say, "I'm looking for a workaround to be able to use apple watch parallel with DL." my impression is you wish to be able to unlock your system with an Apple Watch while a DisplayLink device...
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