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Search: Posts Made By: AlbanRampon
Forum: Windows Software 06-16-2016, 09:30 AM
Replies: 9
Views: 9,750
Posted By AlbanRampon
Arrow Hello Ed, Thank you for that. On that...

Hello Ed,

Thank you for that.
On that version of our software, the icon will only be displayed when everything is working:

Software present: Yes, I checked it is there.
A dock connected:...
Forum: Windows Software 06-13-2016, 09:44 AM
Replies: 9
Views: 9,750
Posted By AlbanRampon
Hello Ed, You cannot have WU and corporate...

Hello Ed,
You cannot have WU and corporate install together as the driver store is locked by WU and the coinstaller tries to update the files in the driver store.
You have files 7.9 M5 (7.9.1488)...
Forum: Windows Software 06-10-2016, 11:45 AM
Replies: 9
Views: 9,750
Posted By AlbanRampon
Hello Ed, Would you please be able to...

Hello Ed,

Would you please be able to provide the zip generated by our support tool?
There is a link in my signature explaining how to create it.

From that, I will be able to see the status of...
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