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Search: Posts Made By: Szymon
Forum: Mac Software 02-01-2019, 07:27 AM
Replies: 16
Views: 2,406
Posted By Szymon
Hello, The thread has been created in...

Hello,

The thread has been created in Sep/Oct 2018 and since then there were multiple SW updates delivered which addressed many problems end users were reporting.

Could you please make sure you...
Forum: Mac Software 01-31-2019, 08:33 AM
Replies: 20
Views: 3,460
Posted By Szymon
Thank you for providing this information.

Thank you for providing this information.
Forum: Mac Software 01-30-2019, 07:00 AM
Replies: 2
Views: 705
Posted By Szymon
Hello, Could you please shortly describe...

Hello,

Could you please shortly describe your setup, i.e. what is your Mac, exact macOS version and connected devices. Just to ensure: have you upgraded SW to the latest available version from...
Forum: Mac Software 01-29-2019, 08:35 AM
Replies: 20
Views: 3,460
Posted By Szymon
Hello, What generations of Macs do you guys...

Hello,

What generations of Macs do you guys have?

Regards,
Szymon
Forum: Mac Software 01-28-2019, 06:30 PM
Replies: 1
Views: 324
Posted By Szymon
Hello, None of the DisplayLink devices...

Hello,

None of the DisplayLink devices provide Bluetooth function.

Regards,
Szymon
Forum: Mac Software 01-28-2019, 01:56 PM
Replies: 5
Views: 707
Posted By Szymon
Hello, Could you please capture the logs...

Hello,

Could you please capture the logs after hard reset and upload to this thread?

This article describes how to gather the data:...
Forum: Mac Software 11-26-2018, 08:41 AM
Replies: 2
Views: 948
Posted By Szymon
Hello, Could you share more information...

Hello,

Could you share more information about your setup? Ideally, follow instructions from this article:
how-to-report-macos-issues-to-displaylink...
Forum: Mac Software 10-17-2018, 11:47 AM
Replies: 3
Views: 1,213
Posted By Szymon
Hello, Referring to the support thread here:...

Hello,

Referring to the support thread here: https://support.displaylink.com/forums/287786-displaylink-feature-suggestions/suggestions/33252664-macos-high-sierra-10-13-4-and-mojave-10-14-early
...
Forum: Mac Software 09-10-2018, 07:00 AM
Replies: 3
Views: 1,148
Posted By Szymon
Hello Magnus, DisplayLink driver for macOS...

Hello Magnus,

DisplayLink driver for macOS 10.13.6 requires Airplay compatible Mac platform and in case of MacBook Pro Airplay is supported from early 2011 editions.

Regards,
Szymon
Forum: Mac Software 08-13-2018, 07:15 AM
Replies: 1
Views: 1,150
Posted By Szymon
Hello, I think your problem is discussed in...

Hello,

I think your problem is discussed in this thread:
https://www.displaylink.org/forum/showthread.php?t=65890&page=49

Cheers,
Szymon
Forum: Linux and Open Source 02-06-2018, 07:08 AM
Replies: 2
Views: 1,128
Posted By Szymon
Hi, From the posted logs it looks like the...

Hi,

From the posted logs it looks like the installation didn't finish successfully in your case as there are no logs from DL daemon (DisplayLinkManager) and there is no kernel module loaded which...
Forum: Linux and Open Source 10-12-2017, 01:08 PM
Replies: 1
Views: 1,158
Posted By Szymon
Hi cacarr, We need at least some more...

Hi cacarr,

We need at least some more details about your setup. Could you please gather logs and attach a zip file to this thread?
To capture these, please follow the instructions from this...
Forum: Linux and Open Source 09-06-2017, 08:58 AM
Replies: 1
Views: 1,946
Posted By Szymon
Hello sina, When it comes to the latter...

Hello sina,

When it comes to the latter issue there was a similar thread on our forum I think (http://displaylink.org/forum/showthread.php?t=65245). We have checked the workaround described in...
Forum: Linux and Open Source 09-06-2017, 07:42 AM
Replies: 24
Views: 13,633
Posted By Szymon
Hi mbokulic, Could you please gather logs...

Hi mbokulic,

Could you please gather logs and attach a zip file to this thread?
To capture these, please follow the instructions from this article:...
Forum: Linux and Open Source 09-06-2017, 07:21 AM
Replies: 1
Views: 1,087
Posted By Szymon
Hi MichaelC, It is likely you've came across...

Hi MichaelC,

It is likely you've came across problems which are present in the recent X window system. Could you please try this FAQ article? ...
Forum: Linux and Open Source 09-05-2017, 09:22 AM
Replies: 2
Views: 1,792
Posted By Szymon
Hello uNbAs, It is likely you've came across...

Hello uNbAs,

It is likely you've came across recent problems after upgrade X window system. Could you please try this FAQ article? ...
Forum: Linux and Open Source 09-05-2017, 07:31 AM
Replies: 1
Views: 2,255
Posted By Szymon
Hi forhoop, Could you please gather logs so...

Hi forhoop,

Could you please gather logs so we know your exact spec?
To capture these, please follow the instructions from this article:...
Forum: Linux and Open Source 10-06-2016, 07:30 AM
Replies: 1
Views: 2,186
Posted By Szymon
Hi carbinefreak, If you run: ...

Hi carbinefreak,

If you run:

./displaylink-driver-1.2.58.run --noexec --keep

In an extracted directory you will find binaries for Ubuntu 14.04 which should work in your case.

Cheers,...
Forum: Linux and Open Source 07-20-2016, 12:27 PM
Replies: 6
Views: 4,084
Posted By Szymon
Your device is USB 2.0 based so even installing...

Your device is USB 2.0 based so even installing the latest driver from DisplayLink does not change the fact it still uses the default UDL driver. What's more I see UDL on the attached trace. As a...
Forum: Linux and Open Source 06-15-2016, 06:45 AM
Replies: 2
Views: 3,009
Posted By Szymon
Hi eggestad, I see your evdi kernel module...

Hi eggestad,

I see your evdi kernel module is 1.1.65 while you mention SW version 1.0.335. Could you please make sure kernel module and user mode daemon and libevdi.so versions are in sync? All...
Forum: Linux and Open Source 06-14-2016, 07:52 AM
Replies: 35
Views: 24,093
Posted By Szymon
Hi cpo, Could you please provide a bit more...

Hi cpo,

Could you please provide a bit more information about the context when the problem occurs? Is it constantly eating your CPU or you observe it only in some circumstances, e.g. CPU load is...
Forum: Linux and Open Source 06-10-2016, 07:03 AM
Replies: 1
Views: 2,892
Posted By Szymon
Hi Crees, Could you please gather logs...

Hi Crees,

Could you please gather logs (instruction is here (http://support.displaylink.com/knowledgebase/articles/757047-how-can-i-report-ubuntu-issues-to-displaylink)) and post them in this...
Forum: Linux and Open Source 06-09-2016, 07:30 AM
Replies: 5
Views: 5,558
Posted By Szymon
Hi Termo, In the logs there is only usb hub...

Hi Termo,

In the logs there is only usb hub part of the dock visible which is consistent with your observations. Quite suspicious, can be even hw fault. Do you have any chance to try this...
Forum: Linux and Open Source 05-31-2016, 08:19 AM
Replies: 6
Views: 4,084
Posted By Szymon
Hello, The problem raised by mourngrym seems...

Hello,

The problem raised by mourngrym seems to be a valid bug which is already reported internally and were able to reproduce it. Thank you.

Termo,
Your problem is completely different. Could...
Forum: Linux and Open Source 05-25-2016, 08:03 AM
Replies: 4
Views: 2,587
Posted By Szymon
Hello, Could you please gather logs from...

Hello,

Could you please gather logs from your system following this article:
http://support.displaylink.com/knowledgebase/articles/757047-how-can-i-report-ubuntu-issues-to-displaylink

and...
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