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Search: Posts Made By: JakubDabrowski
Forum: Mac Software Yesterday, 12:16 PM
Replies: 3
Views: 101
Posted By JakubDabrowski
Hello donmontalvo, Thank you for your...

Hello donmontalvo,

Thank you for your feedback on that.

If you have not seen one of our newer FAQs about deploying DisplayLink on MacOS with Jamf you can click on that link....
Forum: Mac Software Yesterday, 12:11 PM
Replies: 2
Views: 125
Posted By JakubDabrowski
Hello Szpoti, Thank you for posting on our...

Hello Szpoti,

Thank you for posting on our forum.

May you please tell me what resolution you would like to have on your two external displays and what ports you would like to use?

Kind...
Forum: Mac Software Yesterday, 07:16 AM
Replies: 1
Views: 39
Posted By JakubDabrowski
Hello herc, Thank you for posting on our...

Hello herc,

Thank you for posting on our forum.

Did you try making one of your bigger screens a primary one? You can do it by dragging your white bar from Macbook Air display to one of the...
Forum: Mac Software 07-12-2021, 08:22 AM
Replies: 8
Views: 679
Posted By JakubDabrowski
Dear users, Thank you very much for your...

Dear users,

Thank you very much for your feedback about 2nd Monterey BETA release.

We were able to also reproduce this issue in our office and our engineers are already working on resolving...
Forum: Mac Software 06-23-2021, 09:58 AM
Replies: 23
Views: 5,579
Posted By JakubDabrowski
Dear users, In order to properly analyze...

Dear users,

In order to properly analyze your issues, please follow my recommendations from my 1st post in this topic.

Without log files and more elaborated description of the issue we are...
Forum: Mac Software 06-18-2021, 11:50 AM
Replies: 23
Views: 5,579
Posted By JakubDabrowski
Dear users, Thank you for informing us about...

Dear users,

Thank you for informing us about these issues on the newest MacOS version.

May you please gather log files for our engineering team? Thanks to it we will be able to analyze it and...
Forum: Mac Software 05-21-2021, 11:13 AM
Replies: 4
Views: 730
Posted By JakubDabrowski
Hello, Yes, you can run it on Catalina but...

Hello,

Yes, you can run it on Catalina but please make sure that you are using the newest DisplayLink Manager version ( https://www.displaylink.com/downloads/file?id=1697)

Best regards,
Jakub
Forum: Mac Software 05-20-2021, 09:53 AM
Replies: 4
Views: 730
Posted By JakubDabrowski
Hello DamoNomaD, Thank you for informing us...

Hello DamoNomaD,

Thank you for informing us about this problem here on the forum.

Yes, we do have an updated script that replaced the older one that you posted here. Please run the below steps...
Forum: Mac Software 05-20-2021, 09:48 AM
Replies: 1
Views: 380
Posted By JakubDabrowski
Hello Khaadu75, Thank you for informing us...

Hello Khaadu75,

Thank you for informing us about your issue.

To say something more about flickering issue I would need to verify log files. Please follow this guide...
Forum: Mac Software 05-20-2021, 09:43 AM
Replies: 1
Views: 416
Posted By JakubDabrowski
Hello JoshJ1, I would recommend elaborating...

Hello JoshJ1,

I would recommend elaborating on your issue and gathering log files from your computer with this guide....
Forum: Mac Software 05-20-2021, 09:39 AM
Replies: 7
Views: 1,487
Posted By JakubDabrowski
Hello DmitryAE, Thank you for reaching out...

Hello DmitryAE,

Thank you for reaching out to us here on the forum.

May you please follow this guide...
Forum: Windows Software 05-13-2021, 10:29 AM
Replies: 76
Views: 63,721
Posted By JakubDabrowski
Dear users, In order to help each of you...

Dear users,

In order to help each of you separately and analyze the issue to the best of our skills I would like to ask you to elaborate on your issue and contact us by email:...
Forum: Windows Software 04-27-2021, 04:40 AM
Replies: 15
Views: 4,435
Posted By JakubDabrowski
Hello Abenaki, Did you try downgrading your...

Hello Abenaki,

Did you try downgrading your Intel driver to the version I have mentioned in my previous message?

If not, please verify it and let me know afterwards.

Kind regards,
Jakub
Forum: Windows Software 04-22-2021, 10:34 AM
Replies: 15
Views: 4,435
Posted By JakubDabrowski
Hello, Thank you for reaching out to us here...

Hello,

Thank you for reaching out to us here on the forum.

Currently, we are working on a possible issue on 11th generation Tiger Lake GPU as the newest possible driver 9466 did cause some...
Forum: Mac Software 04-22-2021, 10:28 AM
Replies: 1
Views: 368
Posted By JakubDabrowski
Hello, Thank you for reaching out to us here...

Hello,

Thank you for reaching out to us here on the forum.

If you may, please follow guide over here and gather log files for me:...
Forum: Mac Software 02-19-2021, 08:22 AM
Replies: 2
Views: 2,016
Posted By JakubDabrowski
Hello, Thank you for reaching out to us here...

Hello,

Thank you for reaching out to us here on the forum.

May you please gather log files for me and alongside with your description, please send it to our email address:...
Forum: Mac Software 02-19-2021, 08:20 AM
Replies: 1
Views: 1,601
Posted By JakubDabrowski
Hello, Thank you for reaching out to us here...

Hello,

Thank you for reaching out to us here on the forum.

May you please gather log files for me and alongside with your description, please send it to our email address:...
Forum: Mac Software 02-19-2021, 08:16 AM
Replies: 8
Views: 3,130
Posted By JakubDabrowski
Dear users, Thank you for your feedback...

Dear users,

Thank you for your feedback concerning our new DisplayLink Manager release.

As far as rotation support is concerned, we are working on this issue with Apple but unfortunately we do...
Forum: Windows Software 01-28-2021, 09:31 AM
Replies: 76
Views: 63,721
Posted By JakubDabrowski
Dear users, I would like to inform you that...

Dear users,

I would like to inform you that we have released a new driver version 10.1 alpha which addresses the issues of User-mode Driver Crash.

Here is the link:...
Forum: Mac Software 01-22-2021, 08:52 AM
Replies: 3
Views: 992
Posted By JakubDabrowski
Hello, Thank you for reaching out to us here...

Hello,

Thank you for reaching out to us here on the forum.

Could you please gather your log files with the following guide...
Forum: Windows Software 12-09-2020, 12:02 PM
Replies: 1
Views: 2,237
Posted By JakubDabrowski
Hello borjita, Thank you for reaching out to...

Hello borjita,

Thank you for reaching out to us here on the forum.

Based on your log files I see a potential issue in the USB connection as after the connection is set the docking stations gets...
Forum: Mac Software 12-09-2020, 10:11 AM
Replies: 6
Views: 2,232
Posted By JakubDabrowski
Dear users, Thank you for your patience. ...

Dear users,

Thank you for your patience.

Yes, you are right about this limitation. More you can read in one of our articles:...
Forum: Mac Software 11-27-2020, 07:22 AM
Replies: 2
Views: 838
Posted By JakubDabrowski
Hello, Thank you for reaching out to us here...

Hello,

Thank you for reaching out to us here on the forum.

Based on your description I believe that the behaviour that you are experiencing is due to working with lid closed (clamshell mode).
...
Forum: Mac Software 11-25-2020, 12:18 PM
Replies: 1
Views: 853
Posted By JakubDabrowski
Hello Bill, Thank you for contacting us here...

Hello Bill,

Thank you for contacting us here on the forum.

Currently I may only say that we are looking into it closely to be able to provide support for 5k monitors in the future on MacOS.
...
Forum: Mac Software 11-25-2020, 12:18 PM
Replies: 10
Views: 3,359
Posted By JakubDabrowski
Hello, Thank you for your patience. ...

Hello,

Thank you for your patience.

Based on the log files it seems as the EDID file in the monitor does not advertise this resolution so our driver cannot add it as a supported one.

We are...
Showing results 1 to 25 of 155

 
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