Go Back   DisplayLink Forum > Search Forums

Showing results 1 to 25 of 167
Search took 0.02 seconds.
Search: Posts Made By: JakubDabrowski
Forum: Mac Software 10-11-2021, 09:20 AM
Replies: 1
Views: 484
Posted By JakubDabrowski
Hello netcarlos, Thank you for posting on...

Hello netcarlos,

Thank you for posting on our forum.

We are of course aware of the problem with clamshell mode. Until now, we have tested both Intel and M1 Macbooks on Monterey BETA release and...
Forum: Windows Software 10-08-2021, 08:43 AM
Replies: 2
Views: 208
Posted By JakubDabrowski
Hello onsiteit, We did not get any other...

Hello onsiteit,

We did not get any other reports about it so is hard to verify it without log files.

Please follow this guide...
Forum: Windows Software 09-24-2021, 08:15 AM
Replies: 3
Views: 234
Posted By JakubDabrowski
Hello StefanZ, Thank you for posting on our...

Hello StefanZ,

Thank you for posting on our forum.

I have analyzed your log files and it seems that the issue comes from the monitor that reports only the lowest possible resolution to our...
Forum: Mac Software 09-15-2021, 08:39 AM
Replies: 3
Views: 258
Posted By JakubDabrowski
Hi ForeverGolf, Could you in that case...

Hi ForeverGolf,

Could you in that case gather log files for me with this guide (https://support.displaylink.com/knowledgebase/articles/755301-how-to-report-macos-issues-to-displaylink)?

Please...
Forum: Mac Software 09-13-2021, 09:26 AM
Replies: 3
Views: 258
Posted By JakubDabrowski
Hello ForeverGolf, Thank you for posting on...

Hello ForeverGolf,

Thank you for posting on our forum.

Please run this script in the terminal as a command. It will reset display settings and restore display persistence. It should allow to...
Forum: Mac Software 09-13-2021, 09:06 AM
Replies: 25
Views: 10,428
Posted By JakubDabrowski
Hello, Here is the new link for you, please...

Hello,

Here is the new link for you, please try with it: https://synaptics.com/products/displaylink-graphics/downloads/macOS-display-persistence-reset

Best regards,
Jakub
Forum: Mac Software 08-25-2021, 12:02 PM
Replies: 1
Views: 427
Posted By JakubDabrowski
Hello timlee.jy, Thank you for posting on...

Hello timlee.jy,

Thank you for posting on our forum.

Dear users,

Thank you for posting on our forum.

I am unable to analyze the issue without the log files. Please gather them by using...
Forum: Mac Software 08-25-2021, 09:16 AM
Replies: 12
Views: 2,516
Posted By JakubDabrowski
Dear users, Thank you for posting on our...

Dear users,

Thank you for posting on our forum.

As we are unable to analyze the issue without log files I would like to encourage you to gather them by using this guide...
Forum: Mac Software 08-23-2021, 10:43 AM
Replies: 9
Views: 2,126
Posted By JakubDabrowski
Hello Gouldan123, Thank you for posting on...

Hello Gouldan123,

Thank you for posting on our forum.

May you please follow this guide (https://support.displaylink.com/knowledgebase/articles/755301-how-to-report-macos-issues-to-displaylink)...
Forum: Windows Software 08-19-2021, 11:53 AM
Replies: 2
Views: 289
Posted By JakubDabrowski
Hello Erik, Thank you for your feedback. ...

Hello Erik,

Thank you for your feedback.

We have also encountered this issue and our engineers are already working on it within our internal ticket.

Unfortunately, I do not have any ETA yet...
Forum: Mac Software 08-06-2021, 01:19 PM
Replies: 8
Views: 1,234
Posted By JakubDabrowski
Hello, Thank you for your patience. ...

Hello,

Thank you for your patience.

Simply speaking, any of these devices (https://www.displaylink.com/products/find?cat=1&res=3840x2160&num=2) should be sufficient for your needs.

The one...
Forum: Mac Software 08-06-2021, 01:11 PM
Replies: 5
Views: 1,655
Posted By JakubDabrowski
Hello, Thank you for posting on our forum. ...

Hello,

Thank you for posting on our forum.

Even if we understand you wish to use at least one display rotated, multiple display support does not require rotation for most users who use two or...
Forum: Mac Software 07-29-2021, 12:16 PM
Replies: 5
Views: 583
Posted By JakubDabrowski
Hello donmontalvo, Thank you for your...

Hello donmontalvo,

Thank you for your feedback on that.

If you have not seen one of our newer FAQs about deploying DisplayLink on MacOS with Jamf you can click on that link....
Forum: Mac Software 07-29-2021, 12:11 PM
Replies: 8
Views: 1,234
Posted By JakubDabrowski
Hello Szpoti, Thank you for posting on our...

Hello Szpoti,

Thank you for posting on our forum.

May you please tell me what resolution you would like to have on your two external displays and what ports you would like to use?

Kind...
Forum: Mac Software 07-29-2021, 07:16 AM
Replies: 1
Views: 259
Posted By JakubDabrowski
Hello herc, Thank you for posting on our...

Hello herc,

Thank you for posting on our forum.

Did you try making one of your bigger screens a primary one? You can do it by dragging your white bar from Macbook Air display to one of the...
Forum: Mac Software 07-12-2021, 08:22 AM
Replies: 8
Views: 1,523
Posted By JakubDabrowski
Dear users, Thank you very much for your...

Dear users,

Thank you very much for your feedback about 2nd Monterey BETA release.

We were able to also reproduce this issue in our office and our engineers are already working on resolving...
Forum: Mac Software 06-23-2021, 09:58 AM
Replies: 23
Views: 8,844
Posted By JakubDabrowski
Dear users, In order to properly analyze...

Dear users,

In order to properly analyze your issues, please follow my recommendations from my 1st post in this topic.

Without log files and more elaborated description of the issue we are...
Forum: Mac Software 06-18-2021, 11:50 AM
Replies: 23
Views: 8,844
Posted By JakubDabrowski
Dear users, Thank you for informing us about...

Dear users,

Thank you for informing us about these issues on the newest MacOS version.

May you please gather log files for our engineering team? Thanks to it we will be able to analyze it and...
Forum: Mac Software 05-21-2021, 11:13 AM
Replies: 4
Views: 944
Posted By JakubDabrowski
Hello, Yes, you can run it on Catalina but...

Hello,

Yes, you can run it on Catalina but please make sure that you are using the newest DisplayLink Manager version ( https://www.displaylink.com/downloads/file?id=1697)

Best regards,
Jakub
Forum: Mac Software 05-20-2021, 09:53 AM
Replies: 4
Views: 944
Posted By JakubDabrowski
Hello DamoNomaD, Thank you for informing us...

Hello DamoNomaD,

Thank you for informing us about this problem here on the forum.

Yes, we do have an updated script that replaced the older one that you posted here. Please run the below steps...
Forum: Mac Software 05-20-2021, 09:48 AM
Replies: 1
Views: 542
Posted By JakubDabrowski
Hello Khaadu75, Thank you for informing us...

Hello Khaadu75,

Thank you for informing us about your issue.

To say something more about flickering issue I would need to verify log files. Please follow this guide...
Forum: Mac Software 05-20-2021, 09:43 AM
Replies: 1
Views: 569
Posted By JakubDabrowski
Hello JoshJ1, I would recommend elaborating...

Hello JoshJ1,

I would recommend elaborating on your issue and gathering log files from your computer with this guide....
Forum: Mac Software 05-20-2021, 09:39 AM
Replies: 7
Views: 2,115
Posted By JakubDabrowski
Hello DmitryAE, Thank you for reaching out...

Hello DmitryAE,

Thank you for reaching out to us here on the forum.

May you please follow this guide...
Forum: Windows Software 05-13-2021, 10:29 AM
Replies: 76
Views: 70,948
Posted By JakubDabrowski
Dear users, In order to help each of you...

Dear users,

In order to help each of you separately and analyze the issue to the best of our skills I would like to ask you to elaborate on your issue and contact us by email:...
Forum: Windows Software 04-27-2021, 04:40 AM
Replies: 15
Views: 6,443
Posted By JakubDabrowski
Hello Abenaki, Did you try downgrading your...

Hello Abenaki,

Did you try downgrading your Intel driver to the version I have mentioned in my previous message?

If not, please verify it and let me know afterwards.

Kind regards,
Jakub
Showing results 1 to 25 of 167

 
Forum Jump

All times are GMT. The time now is 08:58 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2021, vBulletin Solutions, Inc.