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Search: Posts Made By: AlbanRampon
Forum: Mac Software 09-18-2018, 01:16 PM
Replies: 592
Views: 197,374
Posted By AlbanRampon
Arrow You're welcome Peter, On Mojave, we don't (need...

You're welcome Peter,
On Mojave, we don't (need to) rely on AirPlay. We use the same OS documented API we were using before, with our own encoder. That means similar performance to what you would...
Forum: Mac Software 09-18-2018, 12:01 PM
Replies: 592
Views: 197,374
Posted By AlbanRampon
What I understood from internal testing and...

What I understood from internal testing and feedback since 30th July is that the functionality was restored, with better quality than before (clamshell, rotation...)
The main item left to address on...
Forum: Mac Software 09-12-2018, 04:57 PM
Replies: 592
Views: 197,374
Posted By AlbanRampon
Arrow Update: September 12th Dear DisplayLink macOS...

Update: September 12th
Dear DisplayLink macOS users,

DisplayLink has worked for many months to maintain support for its users during the transition from macOS High Sierra to Mojave. While...
Forum: Mac Software 08-31-2018, 12:34 PM
Replies: 592
Views: 197,374
Posted By AlbanRampon
Arrow That is simply because that has been answered...

That is simply because that has been answered already and it is totally inappropriate for me to comment on what another software vendor might or might not do in a future release, or even if they have...
Forum: Mac Software 08-13-2018, 11:28 AM
Replies: 592
Views: 197,374
Posted By AlbanRampon
Arrow The fix for the mac 2018 model will not come from...

The fix for the mac 2018 model will not come from DisplayLink.
Forum: Mac Software 08-12-2018, 09:09 AM
Replies: 592
Views: 197,374
Posted By AlbanRampon
Arrow Hello Sofla, There is something on the 2018...

Hello Sofla,

There is something on the 2018 model. As far as I know, it is NOT a regression (meaning it never worked, it did NOT "stop working again") We have received logs and have done...
Forum: Mac Software 07-31-2018, 08:00 AM
Replies: 592
Views: 197,374
Posted By AlbanRampon
Arrow You may have to change your settings, or make...

You may have to change your settings, or make sure you do have indeed the proper Mojave version.
That new OS version been confirmed as fixing the problem by multiple sources already.
Forum: Mac Software 07-30-2018, 09:21 PM
Replies: 592
Views: 197,374
Posted By AlbanRampon
Arrow Update: July 30th Dear DisplayLink macOS users,...

Update: July 30th
Dear DisplayLink macOS users,

DisplayLink has worked for many months to maintain support for its users during the transition from macOS High Sierra to Mojave. While...
Forum: Mac Software 07-06-2018, 08:53 AM
Replies: 592
Views: 197,374
Posted By AlbanRampon
Arrow Hello Poly, To implement HDCP properly on...

Hello Poly,
To implement HDCP properly on Windows 10 for indirect displays, this took the collaboration of Microsoft, Intel, DisplayLink and software player vendors (CyberLink for PowerDVD, Netflix...
Forum: Mac Software 07-04-2018, 09:22 PM
Replies: 592
Views: 197,374
Posted By AlbanRampon
Arrow Update: July 4th Dear DisplayLink macOS...

Update: July 4th

Dear DisplayLink macOS users,

Installing macOS 10.13.4, or newer, will cause DisplayLink connected displays to go blank after the OS update when using DisplayLink driver...
Forum: Mac Software 06-20-2018, 05:10 PM
Replies: 592
Views: 197,374
Posted By AlbanRampon
Arrow Update: June 20th Dear DisplayLink macOS users,...

Update: June 20th
Dear DisplayLink macOS users,

Installing macOS 10.13.4, or newer, will cause DisplayLink connected displays to go blank after the OS update when using DisplayLink driver v4.1....
Forum: Mac Software 06-14-2018, 02:56 PM
Replies: 592
Views: 197,374
Posted By AlbanRampon
Arrow You are correct, we never considered AirPlay as a...

You are correct, we never considered AirPlay as a permanent solution because of its limitations. We even hesitated enabling this, but we believe having something temporary with limitations is better...
Forum: Mac Software 06-12-2018, 12:32 PM
Replies: 592
Views: 197,374
Posted By AlbanRampon
Unhappy Thank you for your message DonLuca, ...

Thank you for your message DonLuca,
Unfortunately, you are correct and rotation is not available on AirPlay.
Forum: Mac Software 06-12-2018, 12:03 PM
Replies: 592
Views: 197,374
Posted By AlbanRampon
Arrow Update: June 12th Dear DisplayLink macOS users,...

Update: June 12th
Dear DisplayLink macOS users,

Installing macOS 10.13.4, or newer, will cause DisplayLink connected displays to go blank after the OS update when using DisplayLink driver v4.1....
Forum: Mac Software 06-06-2018, 09:23 PM
Replies: 592
Views: 197,374
Posted By AlbanRampon
Arrow Update: June 6th Dear DisplayLink macOS users, ...

Update: June 6th
Dear DisplayLink macOS users,

Installing macOS 10.13.4, or newer, will cause DisplayLink connected displays to go blank after the OS update when using DisplayLink driver v4.1....
Forum: Mac Software 05-31-2018, 01:39 PM
Replies: 592
Views: 197,374
Posted By AlbanRampon
Arrow Update: May 31st Dear DisplayLink macOS users, ...

Update: May 31st
Dear DisplayLink macOS users,

Installing macOS 10.13.4 will cause DisplayLink connected displays to go blank after the OS update when using DisplayLink driver v4.1. Extended...
Forum: Mac Software 05-22-2018, 03:33 PM
Replies: 592
Views: 197,374
Posted By AlbanRampon
Arrow Update: May 22nd Dear DisplayLink macOS users, ...

Update: May 22nd
Dear DisplayLink macOS users,

Installing macOS 10.13.4 will cause DisplayLink connected displays to go blank after the OS update when using DisplayLink driver v4.1. Extended...
Forum: Mac Software 05-16-2018, 09:58 PM
Replies: 592
Views: 197,374
Posted By AlbanRampon
Arrow Hello Nenvue78, For individual cases, I would...

Hello Nenvue78,
For individual cases, I would recommend a dedicated support ticket rather than this busy generic thread.
If you send an email to technical_enquiries@displaylink.com, stating what...
Forum: Mac Software 05-16-2018, 11:06 AM
Replies: 592
Views: 197,374
Posted By AlbanRampon
Arrow Dear DisplayLink macOS users, Installing...

Dear DisplayLink macOS users,

Installing macOS 10.13.4 will cause DisplayLink connected displays to go blank after the OS update when using DisplayLink driver v4.1. Extended displays continue to...
Forum: Mac Software 05-08-2018, 03:43 PM
Replies: 592
Views: 197,374
Posted By AlbanRampon
Arrow Dear DisplayLink macOS users, We are aware...

Dear DisplayLink macOS users,

We are aware that installing macOS version 10.13.4 will cause DisplayLink connected displays to go blank after the OS upgrade, with the latest DisplayLink driver...
Forum: Mac Software 05-01-2018, 08:10 AM
Replies: 592
Views: 197,374
Posted By AlbanRampon
Arrow Dear DisplayLink macOS users, We are aware...

Dear DisplayLink macOS users,

We are aware that installing macOS version 10.13.4 will cause DisplayLink connected displays to go blank after the OS upgrade, with the latest DisplayLink driver...
Forum: Mac Software 04-25-2018, 12:28 PM
Replies: 592
Views: 197,374
Posted By AlbanRampon
Arrow Dear DisplayLink macOS users, As we...

Dear DisplayLink macOS users,

As we previously advised, we are aware that installing macOS version 10.13.4 will cause DisplayLink connected displays to go blank after the OS update, with the...
Forum: Mac Software 04-06-2018, 09:15 PM
Replies: 592
Views: 197,374
Posted By AlbanRampon
Arrow Dear DisplayLink Mac Users, Finding a...

Dear DisplayLink Mac Users,

Finding a solution to this issue remains the highest business priority within DisplayLink.
Our teams are investigating several potential workarounds that could enable...
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