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Forum: Windows Software

02-13-2018, 06:31 PM

Replies: 21

No Monitors after W10 Update

Views: 16,639

Posted By toddbecker

Alban, the USB 2.0 cable did not work. Also,...

Alban, the USB 2.0 cable did not work.

Also, I do not have access to the Windows 7 machine anymore, I cannot gather logs.

Todd

Forum: Windows Software

02-05-2018, 04:13 PM

Replies: 21

No Monitors after W10 Update

Views: 16,639

Posted By toddbecker

Alban, sorry about the confusion (or lack of...

Alban, sorry about the confusion (or lack of clarity) thank you for continuing to work through this.

1 - I have a second, brand new laptop (running W10) and the docking station is not working with...

Forum: Windows Software

01-30-2018, 09:08 PM

Replies: 21

No Monitors after W10 Update

Views: 16,639

Posted By toddbecker

I had originally installed 8.4M0, that never...

I had originally installed 8.4M0, that never worked. I don't believe that I installed any previous versions until after I collected the logs that I submitted. I did uninstall 8.4 and try 8.3, but...

Forum: Windows Software

01-28-2018, 03:16 PM

Replies: 21

No Monitors after W10 Update

Views: 16,639

Posted By toddbecker

Alban, thank you for the response. Yes, the...

Alban, thank you for the response. Yes, the device was powered on and connected when I collected the logs (I typed the original post using a keyboard also attached to the Sabrent dock).

What next?

Forum: Windows Software

01-26-2018, 08:45 PM

Replies: 21

No Monitors after W10 Update

Views: 16,639

Posted By toddbecker

Similar problem, maybe?

I had a Surface Pro 3 running windows 8.1 and was successfully using DisplayLink via a Sabrent Universal docking station.

Unfortunately that Surface developed an issue with WIFI and I had it...

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