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Forum: Mac Software 11-12-2018, 08:02 PM
Replies: 12
Views: 12,090
Posted By movdqa
I reread the page for the support tool. It looks...

I reread the page for the support tool. It looks like I need to turn on additional logging options and then submit the diagnostic files (they are automatically zipped up) to DisplayLink. So I'll work...
Forum: Mac Software 11-12-2018, 07:44 PM
Replies: 12
Views: 12,090
Posted By movdqa
I ran the DisplayLink diagnostic tool and it...

I ran the DisplayLink diagnostic tool and it collected a bunch of information in a number of files. Unfortunately they are not human-readable so it appears that a tool is required to read them. I...
Forum: Mac Software 11-12-2018, 07:05 PM
Replies: 12
Views: 12,090
Posted By movdqa
gofanco offered to send me a new one but it's...

gofanco offered to send me a new one but it's pretty clear that this isn't a hardware issue as clone mode works. I have downloaded the logging tool and will try to use it to debug the problem. I...
Forum: Mac Software 11-09-2018, 01:41 PM
Replies: 12
Views: 12,090
Posted By movdqa
I'm working with gofanco support on this problem...

I'm working with gofanco support on this problem as I have their device. They had me try 4.2 Beta 6 and I tried it this morning and it doesn't work. I used to work in Customer Services Engineering...
Forum: Mac Software 11-08-2018, 02:30 AM
Replies: 1
Views: 3,664
Posted By movdqa
This is similar to the problems that many on...

This is similar to the problems that many on 10.13.6 are seeing with the 4.3 and 4.3.1 drivers.
Forum: Mac Software 11-06-2018, 02:52 PM
Replies: 592
Views: 2,774,533
Posted By movdqa
Is there an option for those of us with...

Is there an option for those of us with Thunderbolt 2? I have a 2014 MBP 15 and I have a 2560x1440 and 1920x1080 monitors attached via DisplayPort and HDMI. I'd like to add a 1600x1200 display but...
Forum: Mac Software 11-06-2018, 02:46 PM
Replies: 592
Views: 2,774,533
Posted By movdqa
It should only be there if there's something to...

It should only be there if there's something to Allow. The FAQ indicates that it's only there for 30 minutes after driver install so you may need to do that shortly after installation. It might also...
Forum: Mac Software 11-06-2018, 02:39 PM
Replies: 3
Views: 5,000
Posted By movdqa
I'd really love to know how you got 4.3.1 to work...

I'd really love to know how you got 4.3.1 to work on 10.13.6. I've been tearing my hair out trying to get it to work. Company doesn't support Mojave yet so I can't upgrade.
Forum: Mac Software 11-06-2018, 02:33 PM
Replies: 12
Views: 12,090
Posted By movdqa
I just bought a gofanco USB 3.0 to HDML/DVI and...

I just bought a gofanco USB 3.0 to HDML/DVI and spent several hours trying to get it to work with my 2014 MacBook Pro 15 running 10.13.6. I can't upgrade to Mojave because our company doesn't support...
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