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Forum: Windows Software 08-13-2017, 01:53 AM
Replies: 18
Views: 14,188
Posted By Luke05478
I was unable to produce the mini dump, and the...

I was unable to produce the mini dump, and the drivers you linked also did nothing.....I've re-formatted my laptop and we'll see what happens when I plug into the dock on Monday morning.....I'll let...
Forum: Windows Software 08-09-2017, 06:25 PM
Replies: 18
Views: 14,188
Posted By Luke05478
I'm not at the office today, but will be back...

I'm not at the office today, but will be back tomorrow and will try the mini dump.
Forum: Windows Software 08-08-2017, 05:32 PM
Replies: 18
Views: 14,188
Posted By Luke05478
So the memdump file is 15.9 GB, I have no way to...

So the memdump file is 15.9 GB, I have no way to upload that to you unfortunately.....
Forum: Windows Software 08-08-2017, 03:13 PM
Replies: 18
Views: 14,188
Posted By Luke05478
so here is the file from right after running the...

so here is the file from right after running the cleaner (as an administrator) and then the other from right after plugging in the dock. Still same situation.....works if it plugged in before turning...
Forum: Windows Software 08-08-2017, 01:33 PM
Replies: 18
Views: 14,188
Posted By Luke05478
so some further information.....If I plug the...

so some further information.....If I plug the dock in from when the laptop is completly shut down and power up, it seems to be working just fine. If I unplug the dock while it's powered...
Forum: Windows Software 08-08-2017, 01:12 PM
Replies: 18
Views: 14,188
Posted By Luke05478
Here you go......so I should download 8.2.1952...

Here you go......so I should download 8.2.1952 instead, correct?
Forum: Windows Software 08-08-2017, 12:56 PM
Replies: 18
Views: 14,188
Posted By Luke05478
So I ran the cleaner, rebooted, when I plugged...

So I ran the cleaner, rebooted, when I plugged the dock in it ran device setup and when it went to switch to the external monitors it blue screened me again
Forum: Windows Software 08-08-2017, 12:38 PM
Replies: 18
Views: 14,188
Posted By Luke05478
When I first got the dock I just plugged it in...

When I first got the dock I just plugged it in and it worked just fine, then about two months ago it just stopped working and wouldn't connect to my external monitors. I went to the website figuring...
Forum: Windows Software 08-08-2017, 01:43 AM
Replies: 18
Views: 14,188
Posted By Luke05478
Thanks in advance for whatever help you can...

Thanks in advance for whatever help you can provide, see text file contents below....

Support Tool Version: 1.0.0.27

--------- Computer Info ---------

Computer Name: SBC
Logged on as: ...
Forum: Windows Software 08-07-2017, 01:37 PM
Replies: 18
Views: 14,188
Posted By Luke05478
Exclamation Sabrent displaylink

I've been using the DS-RICA since April with no issues, I've been on the creators update of win 10 for over a month now, no issues. But this morning when I came in and plugged into the dock, it gave...
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