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Forum: Linux and Open Source 09-22-2022, 11:02 AM
Replies: 2
Views: 108
Posted By rboerner
DisplayLink has a knowledge base article that...

DisplayLink has a knowledge base article that speaks to this topic here --> https://support.displaylink.com/knowledgebase/articles/1181617-how-to-use-displaylink-ubuntu-driver-with-uefi-sec

For...
Forum: Mac Software 09-22-2022, 10:59 AM
Replies: 1
Views: 80
Posted By rboerner
The last version of the DisplayLink software...

The last version of the DisplayLink software compatible with Mac OS X 10.11 El Capitan was version 4.3.1 released in October of 2018.

That version is available to download from here -->...
Forum: Mac Software 09-21-2022, 10:59 AM
Replies: 1
Views: 158
Posted By rboerner
Given your description of the behavior, I would...

Given your description of the behavior, I would suggest contacting DisplayLink directly in the manner they describe here -->...
Forum: Mac Software 09-21-2022, 10:57 AM
Replies: 1
Views: 111
Posted By rboerner
The specifications of the dock you are using...

The specifications of the dock you are using suggest that it is a 'hybrid' dock that uses the host computer's native video output via it's Thunderbolt/USB-C port to drive one of the displays, while a...
Forum: Mac Software 09-16-2022, 11:04 AM
Replies: 4
Views: 246
Posted By rboerner
If you have not already done so, I would suggest...

If you have not already done so, I would suggest making sure that the latest firmware update for the your D6000 has been applied. It's available to download from here -->...
Forum: Windows Software 09-16-2022, 11:01 AM
Replies: 1
Views: 79
Posted By rboerner
Based on the specifications of the docking...

Based on the specifications of the docking station you are using --> https://www.visiontek.com/products/vt1000-dual-display-universal-usb-3-0-docking-station the latest Windows driver from...
Forum: Windows Software 09-13-2022, 11:01 AM
Replies: 2
Views: 124
Posted By rboerner
Given your description of the behavior, the next...

Given your description of the behavior, the next time the problem occurs I would suggest following this procedure -->...
Forum: Mac Software 08-26-2022, 11:02 AM
Replies: 3
Views: 1,012
Posted By rboerner
If the monitor is not powering on, it could be...

If the monitor is not powering on, it could be that the monitor is not getting sufficient power via the single USB connection.

Electronic page 10 of the manual for your monitor -->...
Forum: Mac Software 08-25-2022, 11:01 AM
Replies: 1
Views: 308
Posted By rboerner
The docking station you mention using -->...

The docking station you mention using -->...
Forum: Mac Software 08-24-2022, 12:13 PM
Replies: 3
Views: 279
Posted By rboerner
A quick note, the screenshots you provided are...

A quick note, the screenshots you provided are very small. As a result, the information from two of the four screenshots is not legible.

That said and to the best of my knowledge, the source of...
Forum: Mac Software 08-24-2022, 10:57 AM
Replies: 1
Views: 237
Posted By rboerner
Can you please provide the brand and specific...

Can you please provide the brand and specific model number of (or a direct web link to) the 'display cables' you are using?
Forum: Mac Software 08-19-2022, 11:08 AM
Replies: 3
Views: 536
Posted By rboerner
Presuming you are using this model docking...

Presuming you are using this model docking station --> https://www.amazon.com/Thunderbolt-Station-Charging-Ethernet-Compatible/dp/B09895P78B

A. That docking station does not have DisplayLink...
Forum: Windows Software 08-11-2022, 11:17 AM
Replies: 5
Views: 4,767
Posted By rboerner
The Dell update I mentioned previously -->...

The Dell update I mentioned previously --> https://downloads.dell.com/FOLDER03471411M/13/Dell_Dock_USB_TYPE-C_PATCH_2K0JJ_A00_SETUP_ZPE.exe is not specific to Dell products. It will work on a Lenovo...
Forum: Mac Software 08-08-2022, 11:05 AM
Replies: 2
Views: 456
Posted By rboerner
The 'USBC Hub' you mention does not sound like it...

The 'USBC Hub' you mention does not sound like it is a product based on DisplayLink technology. Can you please provide the brand and specific model number of the product or a direct web link to the...
Forum: Mac Software 08-08-2022, 11:03 AM
Replies: 1
Views: 459
Posted By rboerner
DisplayLink has a process for reporting macOS...

DisplayLink has a process for reporting macOS issues to them directly here --> https://support.displaylink.com/knowledgebase/articles/755301-how-to-report-macos-issues-to-displaylink
Forum: Mac Software 08-08-2022, 11:01 AM
Replies: 1
Views: 249
Posted By rboerner
The source of the behavior is a limitation of...

The source of the behavior is a limitation of macOS, in that macOS is not enabling HiDPI mode for the display connected to the docking station. This can happen in a number of different scenarios....
Forum: Mac Software 08-03-2022, 11:10 AM
Replies: 4
Views: 2,027
Posted By rboerner
If you have not already done so, I would suggest...

If you have not already done so, I would suggest reporting the behavior to DisplayLink as per their instructions here -->...
Forum: Mac Software 08-03-2022, 11:08 AM
Replies: 1
Views: 672
Posted By rboerner
TOTU does not appear to provide model numbers for...

TOTU does not appear to provide model numbers for their products on their website --> https://www.mytotu.com/

My impression based on your description is that the 'Totu TT-DC002A Usb-C Triple...
Forum: Mac Software 07-28-2022, 11:12 AM
Replies: 10
Views: 4,215
Posted By rboerner
DisplayLink has added beta support for f.lux in...

DisplayLink has added beta support for f.lux in the latest release of DisplayLink Manager version 1.7.1.

More information is here -->...
Forum: Mac Software 07-28-2022, 11:10 AM
Replies: 1
Views: 612
Posted By rboerner
According to the information here -->...

According to the information here --> https://www.dell.com/support/home/en-us/product-support/product/wd22tb4-dock/overview the Dell WD22TB4 dock you are using does NOT have DisplayLink technology...
Forum: Mac Software 07-22-2022, 11:06 AM
Replies: 2
Views: 622
Posted By rboerner
DisplayLink has a process for reporting issues...

DisplayLink has a process for reporting issues like this, and the process is detailed here --> https://support.displaylink.com/knowledgebase/articles/755301-how-to-report-macos-issues-to-displaylink
Forum: Windows Software 07-20-2022, 10:55 AM
Replies: 3
Views: 618
Posted By rboerner
The connector shown in your photo is a USB...

The connector shown in your photo is a USB 'Type-B' connector. This connector is not proprietary. More information is here --> https://en.wikipedia.org/wiki/USB_hardware

According to the Dell...
Forum: Mac Software 07-19-2022, 11:08 AM
Replies: 1
Views: 757
Posted By rboerner
According to the information here -->...

According to the information here --> https://www.asus.com/us/Displays-Desktops/Monitors/TUF-Gaming/TUF-Gaming-VG249Q/ your Asus display supports a maximum refresh rate of 144Hz.

Typically,...
Forum: Mac Software 07-18-2022, 11:20 AM
Replies: 1
Views: 590
Posted By rboerner
You have not provided enough information for...

You have not provided enough information for anyone to be of assistance.

Please provide:

A. The brand and specific model number of (or a direct web link to) the 'DisplayLink adapter' you are...
Forum: Mac Software 07-18-2022, 11:15 AM
Replies: 1
Views: 505
Posted By rboerner
My impression based on your description is that...

My impression based on your description is that you are using this device --> https://www.mokinglobal.com/product/usb-c-hub-12-in-1.html

Presuming for the moment my impression is correct, that...
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