[systemcrash]

Hi There

We recently purchased a display link USB to DVI to allow a user to utilize a secondary monitor. For about a day the device worked perfectly and then when the user turned on the system the next morning the secondary monitor displayed nothing.

Windows still detected the monitor and the monitor was not operating in standby. It was just a blank screen.

I checked the resolutions and confirmed that they were not over the limits of the monitor.

I have removed and reinstalled the drivers, tried different usb ports and swopped the monitors to confirm that it was not a monitor fault. Both monitors are working perfectly fine.

I have updated the drivers and still no image, the only thing I have not tried is swopping out the actual USB to DVI unit, which looks to be the next step.

Any suggestions?

I have also attached the debug logs.

Thanks