DisplayLink Forum - View Single Post - Problem with newest displaylink displayport device and Apple Cinema Display

Gordon · 03-04-2013, 04:22 AM

Hi Wim,

Any update on this? We're getting close to 6 months without any resolution. All of the folk on this thread (and I'm sure many others) have been induced into purchasing equipment featuring the chipset on the basis of statements such as "High resolutions for any display (up to 2560x1600)" (emphasis added) made on your website. However, it is beginning to look like the chipset is incapable of running at 2560x1440 (or indeed at all) with the de facto standard graphic designers workstation monitor. There is and has been no disclaimer or notice to this effect on your web site or in your OEM partner's materials.

Your continued silence is very unhelpful. I'm sure that no-one here wants to consider bringing an action for misrepresentation or breaches of trade descriptions law, but what option are you leaving us? Please let us know what steps you are taking to remedy this issue as soon as possible.

03-04-2013, 04:22 AM	#19
Gordon Junior Member Join Date: Nov 2012 Posts: 5	Hi Wim, Any update on this? We're getting close to 6 months without any resolution. All of the folk on this thread (and I'm sure many others) have been induced into purchasing equipment featuring the chipset on the basis of statements such as "High resolutions for any display (up to 2560x1600)" (emphasis added) made on your website. However, it is beginning to look like the chipset is incapable of running at 2560x1440 (or indeed at all) with the de facto standard graphic designers workstation monitor. There is and has been no disclaimer or notice to this effect on your web site or in your OEM partner's materials. Your continued silence is very unhelpful. I'm sure that no-one here wants to consider bringing an action for misrepresentation or breaches of trade descriptions law, but what option are you leaving us? Please let us know what steps you are taking to remedy this issue as soon as possible.