[cldcp00]

I installed the software and pluged the unit in and it crashed the machine. It appears the drivers did not install correctly. Every time I pluged the unit in it crashed the machine. This instalation failing may have be caused by the sercurity on the machine, it is a work machine and to install software/driver the admindistrator has to enter his password which I he said he did.

We have now unistalled the software but the problem we now have is every time we restart the machine or log on the a User Account Control box comes up with the message

C\Windows\system32\newdev.exe

"0000001"

\\.\ pipe\pnp_device_install_pipe_2. {33a83953_40e5_4045_810e_142.00 5718571f

"USB\vid-040 pid-00dd

This message is not exact as I could not make all the message

We have downloaded the cleaner program but it did n ot clear the issue

Could you please advise