Hi
I think these were the first dynadocks Toshiba released. When manufacturing them, they managed to program them all with the same serial number - all zeros. This means multiple devices cannot be distinguished on the USB bus, so our software can only communicate with one dock at a time.
Unfortunately this is a limitation and means only one of this first generation dynadock can be used at a time. Toshiba fixed this in their later dynadocks that are sold now.
And no - there is no way for a user to reprogram the serial number. It has to be done in the factory.
Wim
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