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Old 09-15-2013, 08:21 PM   #8
JamesH
Senior Member
 
Join Date: Jan 2012
Posts: 1,523
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Hi,

Thanks for the info.

Since posting have you rebooted the notebook? I ask as the last thing mentioned in the installer log is that a reboot is required.

If that doesn't help, please run through these steps to help diagnose the issue:

1. Disconnect the adapter
2. Uninstall the DisplayLink software
3. Download and run the Cleaner tool from here:
http://www.displaylink.com/support/ticket.php?id=297
4. Install 7.4 M0 from here:
http://www.displaylink.com/support/downloads.php
5. Reconnect the adapter

Thanks,
James
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