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Old 10-04-2013, 02:05 PM   #7
longplaypg
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Join Date: Sep 2013
Posts: 31
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Dell XPS 13 L322X
Left USB 3.0 superspeed powershare
USB 2.0 A male B male with dual ferrite cores
Kensington SD3500V
Wireless disabled (no Bluetooth, no wifi)

Kensington SD3500V connected items
Plantronics headset to headphone and mic
USB 2.0 A male to B male with dual ferrite cores to 2208WFP
Ethernet cat 6 to 1gig switch
DVI to VGA adapter to 2208WFP (#2)
HDMI to DVI adapter to 2208WFP (#3)
USB 3.0 port connected via USB 2.0 cable to laptop
Power Supply

2208WFP USB connected items
Dell mouse
Dell Keyboard

Several RDP sessions open on single screens
#2 showing RDP to WIN 8 machine, adobe acrobat, reading intel wireless and USB 3.0 report full screen
#3 showing RDP to win xp machine, araxis merge full screen comparing files and folders
2 Other RDP sessions hidden behind this one and not visible
#1 laptop display you can see in the screenshot, Ethernet propteries and details, displaylink support tool, resource monitor

Interesting enough when the screen stopped refreshing I could move the mouse and see it on all 3 displays. The displaylink displays did not go black. Eventually the RDP I was interacting with displayed the disconnect warning and that it would try to reconnect. I move the mouse to the laptop screen and took a snapshot. When the snapshot was taken it was right after the reconnect went away the screen refreshed. Shortly after that the xp machine screen did the timeout warning and refreshed a couple of seconds later. The logs were gathered between these 2 events as I had clicked the gather button shortly after taking the snapshot.


displaylink support tool was set to advanced mode, the debug information was reset, and left running several hours before the event occurred.

Do these logs indicate noise in the USB like my original post did?
Attached Images
File Type: jpg Displaylink 20131004 0838.jpg (108.7 KB, 2 views)
Attached Files
File Type: zip CSSM-SANDIEXPS_20131004_083858.zip (593.8 KB, 2 views)
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