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JamesH · 10-20-2013, 03:29 PM

Hi,

Is Optimize for Video (a setting in the taskbar UI) enabled? If so try disabling this.

This might be graphics driver version related - it's worth running "System Compatibility Check" from this tool http://www.displaylink.com/support/ticket.php?id=269 to see if anything is flagged up.

I will need the support files to investigate this - please run "Gather Support Information" from the above mentioned tool and then attach the results.

Thanks,
James

10-20-2013, 03:29 PM	#3
JamesH Senior Member Join Date: Jan 2012 Posts: 1,523	Hi, Is Optimize for Video (a setting in the taskbar UI) enabled? If so try disabling this. This might be graphics driver version related - it's worth running "System Compatibility Check" from this tool http://www.displaylink.com/support/ticket.php?id=269 to see if anything is flagged up. I will need the support files to investigate this - please run "Gather Support Information" from the above mentioned tool and then attach the results. Thanks, James Last edited by JamesH; 10-20-2013 at 03:50 PM.