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crosswindindustries · 07-18-2012, 07:02 PM

We have received multiple Imation Link devices and have issues with some and not others. I have not been able to get any definitive information from Imation about this issue. The problem is that we deployed the version 6.3 drivers to all of our company laptops and some devices don't work, while others do. If I manually uninstall the drivers and install the version 5.6 drivers that are included on the device, they work fine. With the version 6 drivers, the device is registered differently, but does not add another display device to the computer. This is the case on Windows XP, Windows 7 32-bit and Windows 7 64-bit.

The devices that work properly are labeled LR1101 (Receiver) and LT1101 (Transmitter). The devices that do not work with the new drivers are LR1101-A (Receiver) and LT1101-A (Transmitter). I was able to verify that the issue is with the transmitter because they allow you to re-associate the transmitter to a different receiver. I re-associated the LT1101 transmitter with a LR1101-A receiver and it worked perfectly.

Imation claims that they are the exact same device, which explains why they are sold as the same part number, but that they were just different production runs. Naturally, I do not believe them. There is something different about them.

The LT1101 device installs as "WSUSB Audio/Video Device" and the following Device ID: USB\VID_17E9&PID_403C&REV_0175&MI_00 (This is the one that works) Part number from circuit board - Alereon AL5616 v2

The LT1101-A device installs as "UWB Transmitter" and the following Device ID: USB\VID_17E9&PID_403C&REV_0100&MI_00 (This is the one that doesn't work) Part number from circuit board - Alereon AL5616 v3

Is there anything that I can do to resolve the issues that we are having other than manually uninstalling the drivers and re-installing the older version?

07-18-2012, 07:02 PM	#1
crosswindindustries Junior Member Join Date: Jul 2012 Posts: 2	Imation Link Issues with V6 Drivers We have received multiple Imation Link devices and have issues with some and not others. I have not been able to get any definitive information from Imation about this issue. The problem is that we deployed the version 6.3 drivers to all of our company laptops and some devices don't work, while others do. If I manually uninstall the drivers and install the version 5.6 drivers that are included on the device, they work fine. With the version 6 drivers, the device is registered differently, but does not add another display device to the computer. This is the case on Windows XP, Windows 7 32-bit and Windows 7 64-bit. The devices that work properly are labeled LR1101 (Receiver) and LT1101 (Transmitter). The devices that do not work with the new drivers are LR1101-A (Receiver) and LT1101-A (Transmitter). I was able to verify that the issue is with the transmitter because they allow you to re-associate the transmitter to a different receiver. I re-associated the LT1101 transmitter with a LR1101-A receiver and it worked perfectly. Imation claims that they are the exact same device, which explains why they are sold as the same part number, but that they were just different production runs. Naturally, I do not believe them. There is something different about them. The LT1101 device installs as "WSUSB Audio/Video Device" and the following Device ID: USB\VID_17E9&PID_403C&REV_0175&MI_00 (This is the one that works) Part number from circuit board - Alereon AL5616 v2 The LT1101-A device installs as "UWB Transmitter" and the following Device ID: USB\VID_17E9&PID_403C&REV_0100&MI_00 (This is the one that doesn't work) Part number from circuit board - Alereon AL5616 v3 Is there anything that I can do to resolve the issues that we are having other than manually uninstalling the drivers and re-installing the older version?