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Old 01-31-2014, 04:25 PM   #2
JamesH
Senior Member
 
Join Date: Jan 2012
Posts: 1,523
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Hi,

I'm looking into this issue.

Can you confirm if the Nvidia GPU is disabled in Device Manager when this happens?

It would really help us if you could disconnect your device, uninstall the DisplayLink software, run the end user cleaner from here http://www.displaylink.com/support/ticket.php?id=297, install the DisplayLink software and connect your device then attach the logs from this tool: http://www.displaylink.com/support/ticket.php?id=269

Thanks,
James
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