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Old 03-27-2014, 09:24 AM   #1
Andrew_Spb
Junior Member
 
Join Date: Mar 2014
Posts: 6
Default Device lost and not found (Win 7 x64)

Hello! When i buy usb display adapter (USB 3.0 Display Adapter WS-UG35H5) everything works perfect, but one day this device lost from connected devices. I try to reinstall software but that don`t help me, and i make format disk and reinstall Windows, and install latest USB 3.0 drivers, and latest video card drivers.
After that, i connect device, but automaticly installed driver only for "unknown device"
In my videocard connected 2 monitors - probably this information will help you.

After that i install DisplayLink software 7.5M1, and reboot my computer.
Then when i turn on TV and connect device, windows install driver for "unknown device", but when i first connect device, and after that immediatly turn on TV windows install all drivers and displaylink works.

Probably my TV has a little time for searching signal from HDMI, and when displaylink start connecting, my TV stopped searching signal and give me a message "no signal"

Three days all works, but today my DisplayLink device lost again and all above combinations with TV and device not help - windows each time install drivers only for "unknown device" (i attach a printscreen)

When i connect only device (without connecting HDMI cable from TV to him) windows don`t doing anything.

Please help me fix this issue

P.S. - I can`t send this text using "Ask a Question" because all browsers give me a message "500 There is a problem with request 4"
Attached Images
File Type: jpg ????????_ USB Device 2014-03-27 12.48.08.jpg (20.4 KB, 6 views)
Attached Files
File Type: zip WORKMATE_20140327_121718.zip (706.2 KB, 1 views)
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