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Old 06-15-2014, 12:38 AM   #1
wjlinvt
Junior Member
 
Join Date: Jun 2014
Posts: 2
Default Displaylink Shuts Off Sound in Win 8.1

I am having an issue with my DisplayLink USB2.0 External HD Adapter with Windows 8.1. This is a brand new machine with Windows 8.1 pre-installed. The monitor works fine....it just shuts off the sound. The sound returns when I unplug the USB cable to the adapter. (Please note that the setup worked fine, sound and all on my previous Windows 8.1 pc). Here is what I'm running:

Dell XPS8700
CPU = i7-4770 @ 3.40GHz
24 GB RAM
64-Bit Operating system
Audio: Integrated 7.1 with Waves MaxxAudio
Windows 8.1

I ran the DisplayLink cleaner tool and rebooted.
Device manager calls the device: USB Display Adapters: USB to HDMI
Program Manager shows:
DisplayLink Graphics version 7.6.55705.0
DisplayLink Core Software version 7.6.55673.0



Logfile attached

Thanks for looking at this!
Attached Files
File Type: zip BILLSDELLXPS_20140614_104146.zip (432.7 KB, 2 views)

Last edited by wjlinvt; 06-15-2014 at 09:31 PM. Reason: Adding audio detail
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