We've seen similar issues with the Citrix XenApp product and recent revisions of the DisplayLink driver.
The issue exists when you use the a DisplayLink as an additional monitor. We found the issue was repeatable with different hardware.
The fixes I've come with are:
To disable the DisplayLink monitor while using Citrix.
To duplicate another monitor onto the DisplayLink monitors while using Citrix.
The best solution I've read was:
Quote:
Originally Posted by danooo
For dual monitor configurations, the order in which each display shows in Control Panel\All Control Panel Items\Display\Screen Resolution can affect the way Citrix apps appear and behave.
Once I swapped my secondary (external) monitor to the left of the laptop monitor, Citrix apps looked and behaved as they should.
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Has anyone from DisplayLink contacted Citrix about better product integration or a resolution to this issue?
Given the choice of replacing an entire corporate infrastructure or returning a few docks (leaving a negative review) and getting anything else... Even if it's Citrix's fault, which I don't actually believe, DisplayLink is the product we are going to not buy.
Feel free to reach out to me directly if there is a solution to this problem.