Update
James
Many thanks for coming back to me. I have made that upgrade and at least I don't get the USB device not recognised.
However although the displaylink software shows in the control panel, it is not showing in the notification area. If I plug in an ethernet cable no lights are showing and the second monitor via the DVI outlet does not show.
I have re-run your diagnotic software: system compatibility check says the device is not attached. Support information file is attached.
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