Quote:
Originally Posted by Carlo
BHCSD,
We have looked at the logs you have sent through our support website.
From the logs the device seems to be broken.
I have asked our technical support to advise you about how to return your unit. Usually this goes through the manufacturer.
Cheers,
Carlo
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Thanks Carlo! I was contacted today via email that they are sending a replacement unit and a label for me to return the broken unit. I appreciate they assistance!!