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Old 02-05-2015, 08:56 PM   #1
boldt
Junior Member
 
Join Date: Feb 2015
Posts: 3
Default Surface Pro 3 w/ 3 displaylink adapters

I recently acquired a surface pro 3, and I am having great difficulty in getting 3 monitors to function with the current displaylink driver and supported hardware. At one point I had 2 of the 3 working but since an undock/redock I am back to nothing.

The 3 displaylink adapters are:
  • 1 x Dynadock U3.0
  • 2 x EVGA UV Plus +39

I am running Displaylink 7.73M3 (7.7.59503.0)

I have attempted to uninstall and re-install all drivers by first using the Uninstall from the Programs & Features, immediately followed by the DL_install_cleaner tool.

What is odd is that the displaylink and Surface "see" the monitor (and I can configure it in the Screen Resolution), the monitor shows signal (I am not getting a signal loss message on the monitors) but no display, juts a blank screen. Even if I select "identify" I get no response on the monitors.

In fact I have been able to get all 3 monitors to show signal (and appear in the screen resolution menu for positioning) but alas no display (just black)

I saw reference of a support tool would that information be helpful?

Not sure of the next steps would be? Thanks in advance!
Attached Files
File Type: zip LEYPOLDTSURFACE_20150206_085627.zip (1.70 MB, 0 views)

Last edited by boldt; 02-06-2015 at 04:25 PM. Reason: Edited to include Support Tool File
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