[cap_pilot]

My previous HDMI converter, an Arkview USB 2.0 Display Adapter (using a Sony LCD as a second monitor) failed a while back; also running DisplayLink software. I recently purchased a new USB to HDMI converter. While installing the new software, I received a message that said, "The older version of Displaylink Core Software cannot be removed." I had removed the old software properly using the Windows (7) Control Panel - Programs option. The installation ceases at this point. I have attached the information gathered from the Displaylink Support Tool.

Can you please provide some assistance as to how I can get the new driver to install properly.

Regards.