Screen Blanking Problem Windows 8.1
I am using a Kensington SD3500V dual monitor dock with my Dell Inspiron 5547 laptop running 2 ViewSonic HD monitors. Everything is working fine but since I first set this up I have experienced periodic random screen blanking. Sometimes its just on one monitor and other times both go black simultaneously. This can occur several times per hour or less.
I have updated the DisplayLink driver software for using the Kensington dock to the latest (7.7.59503.0) as well as the Intel graphics driver software. I have also disabled any power setting that turns of the monitors. I have tried using both USB 3.0 jacks available on the laptop but no difference.
Does anyone have any experience with this issue?
(Log Enclosed)
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