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Old 06-13-2015, 03:29 PM   #2
markmc
Junior Member
 
Join Date: Jun 2015
Posts: 2
Default solved

Sorry looks as if I posted the wrong forum but in case anyone else has the same problem.
I solved the issue-
  1. uninstalled Displaylink software completely again using Revo Uninstaller advanced settings
  2. Checked and it was cleared from the registry
  3. I then went in an manually deleted the old Toshiba Displaylink monitor from the registry (serious caution if you do this- I almost deleted some other important Toshiba items)
  4. Made sure the ASUS software was also gone.
  5. Then reinstalled Display link software- had the monitor connected to a powered USB3 and it appeared to install properly- rebooted.
  6. Same thing- just for grins I decided to try the one non powered USB3 again.

That worked-yippee

BTW - in the course of things I went to back up some files before creating havoc .
I had " USB selective Suspend" set to Disabled per the troubleshooting. I discovered that doing that made it impossible to use a USB drive attached for backup- went back restored that to enable and the USB drive was fine.
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