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Old 07-31-2015, 10:52 AM   #3
JamesH
Senior Member
 
Join Date: Jan 2012
Posts: 1,523
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Hi,

Can you specify:
Which operating system did you upgrade from?
What version of DisplayLink software did you previously have installed?

Can you try these steps?

1. Disconnect your docking station
2. Uninstall DisplayLink software through the Control Panel
3. Run the Cleaner tool from here:
http://support.displaylink.com/knowl...rticles/533821
4. Install 7.9 M0 from here:
http://www.displaylink.com/downloads/downloads.php
5. Reconnect your docking station

@DeeFresh can you attach the output of this tool as soon as you get this issue? http://support.displaylink.com/knowl...rticles/533818

Thanks,
James
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