[LuisNeves]

Originally Posted by JamesH

Hi,

It sounds like you may have already tried this but for completeness can you try the exact steps in this FAQ?

http://support.displaylink.com/knowl...s-are-not-load

Thanks,
James

I had already tried this steps, anyway I did again. The problem continues.

Then I noticed the referece to problems with Kaspersky and the need to update to version 2016. Indeed I use Kaspersky. I did the uninstall of version 2015, reboot, install version 2016 with windows defender off. Update of 2016 and reboot again. The problem continues.

I noticed one small difference. In the device manager, now the device is listed as "Targus Giga Ethernet", while before was described as "Displaylink network adapter".

Finally tried again the steps of your first post and again says that the drivers installed are up to date.

I run out of ideas...