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techneutral · 09-02-2015, 04:04 PM

Hey James, I tried v 7.9 m2 and I continue to receive the BSOD. Before installing the software I uninstalled the previous version of the software, rebooted, installed the new version of the software. I received the same error on the blue screen (page fault in Non paged area)

I have included Several windows logs below that look like they may be relevant. There was one that looked like it may be something that I can change that may have an impact which was allowing for interactive services. I am going to try reinstalling the software again and report back with results once I have changed settings for interactive services. In the meantime here is a large dump of some windows logs that may be relevant.

Here are 2 Windows application Log entries that look like they may be particularly relevant. These entries only occur prior to the bluescreen after the install of the Display Link Software. These services look like they may be the native video and audio drivers for the laptop but the Display link software crashes them every time.

First Entry - Video

The description for Event ID 0 from source igfxCUIService2.0.0.0 cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

Service started/resumed

Second Entry - Audio

The description for Event ID 0 from source RtkI2SAudioService cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

RtkI2SAudioService
InitSensorAPI = FALSE

Here are the System Logs that may be relevant

Next Entry

Display driver igfx stopped responding and has successfully recovered.

Next Entry

The description for Event ID 267 from source Win32k cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

The specified resource type cannot be found in the image file

Next Entry

The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID
{05D1D5D8-18D1-4B83-85ED-A0F99D53C885}
and APPID
{AD65A69D-3831-40D7-9629-9B0B50A93843}
to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.

The DisplayLinkManager service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.

Next Entry

The access history in hive \??\C:\WINDOWS\system32\config\elam was cleared updating 2 keys and creating 2 modified pages.

Here is the entry in the application log that shows the BSOD

Fault bucket LKD_0x141_Tdr:6_IMAGE_igdkmd64.sys, type 0
Event Name: LiveKernelEvent
Response: Not available
Cab Id: cb18be7c-98f8-44fb-8ebf-52e744a6af9d

Problem signature:
P1: 141
P2: ffffe001405094c0
P3: fffff800c3366550
P4: 0
P5: 2bc
P6: 10_0_10240
P7: 0_0
P8: 256_1
P9:
P10:

Attached files:
C:\Windows\LiveKernelReports\WATCHDOG\WD-20150902-1007-02.dmp
C:\Users\bmfuller\AppData\Local\Temp\WER-358359-0.sysdata.xml
C:\Users\bmfuller\AppData\Local\Temp\WER969A.tmp.W ERInternalMetadata.xml

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive \Kernel_141_298675f88f3fed8ce3645d7f9d93bd82673e9c _00000000_cab_20cfd6f5

Analysis symbol:
Rechecking for solution: 0
Report Id: 4574fc7a-5184-11e5-8298-acd1b8c0abf2
Report Status: 0
Hashed bucket:

09-02-2015, 04:04 PM	#13
techneutral Junior Member Join Date: Jul 2015 Posts: 7	Blue Screens Continue Hey James, I tried v 7.9 m2 and I continue to receive the BSOD. Before installing the software I uninstalled the previous version of the software, rebooted, installed the new version of the software. I received the same error on the blue screen (page fault in Non paged area) I have included Several windows logs below that look like they may be relevant. There was one that looked like it may be something that I can change that may have an impact which was allowing for interactive services. I am going to try reinstalling the software again and report back with results once I have changed settings for interactive services. In the meantime here is a large dump of some windows logs that may be relevant. Here are 2 Windows application Log entries that look like they may be particularly relevant. These entries only occur prior to the bluescreen after the install of the Display Link Software. These services look like they may be the native video and audio drivers for the laptop but the Display link software crashes them every time. First Entry - Video The description for Event ID 0 from source igfxCUIService2.0.0.0 cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer. If the event originated on another computer, the display information had to be saved with the event. The following information was included with the event: Service started/resumed Second Entry - Audio The description for Event ID 0 from source RtkI2SAudioService cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer. If the event originated on another computer, the display information had to be saved with the event. The following information was included with the event: RtkI2SAudioService InitSensorAPI = FALSE Here are the System Logs that may be relevant Next Entry Display driver igfx stopped responding and has successfully recovered. Next Entry The description for Event ID 267 from source Win32k cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer. If the event originated on another computer, the display information had to be saved with the event. The following information was included with the event: The specified resource type cannot be found in the image file Next Entry The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID {05D1D5D8-18D1-4B83-85ED-A0F99D53C885} and APPID {AD65A69D-3831-40D7-9629-9B0B50A93843} to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool. The DisplayLinkManager service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly. Next Entry The access history in hive \??\C:\WINDOWS\system32\config\elam was cleared updating 2 keys and creating 2 modified pages. Here is the entry in the application log that shows the BSOD Fault bucket LKD_0x141_Tdr:6_IMAGE_igdkmd64.sys, type 0 Event Name: LiveKernelEvent Response: Not available Cab Id: cb18be7c-98f8-44fb-8ebf-52e744a6af9d Problem signature: P1: 141 P2: ffffe001405094c0 P3: fffff800c3366550 P4: 0 P5: 2bc P6: 10_0_10240 P7: 0_0 P8: 256_1 P9: P10: Attached files: C:\Windows\LiveKernelReports\WATCHDOG\WD-20150902-1007-02.dmp C:\Users\bmfuller\AppData\Local\Temp\WER-358359-0.sysdata.xml C:\Users\bmfuller\AppData\Local\Temp\WER969A.tmp.W ERInternalMetadata.xml These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive \Kernel_141_298675f88f3fed8ce3645d7f9d93bd82673e9c _00000000_cab_20cfd6f5 Analysis symbol: Rechecking for solution: 0 Report Id: 4574fc7a-5184-11e5-8298-acd1b8c0abf2 Report Status: 0 Hashed bucket: