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Old 10-27-2015, 05:47 PM   #20
esmith13
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Join Date: Oct 2015
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I know this doesn't solve the original poster's issues but I'd like to report that I had Dell support walk me thru fully removing the "D5000 Wireless Dock" software by Wilocity and the "Dell USB Docking Software" software by Dell and then clean installing DisplayLink 7.9M3. It's worth noting that Dell had me use the free version of "Revo Uninstaller" to uninstall the apps AND clean up all the drivers from the application folders normally left behind in a standard uninstall.

After doing this I'm happy to report I am able to reliably get my AOC USB monitors working on this laptop as well as have them work when plugged in before boot or have the laptop go to sleep and wake up while still connected to the display.

I was able to confirm that the D5000 Dock uses a DisplayLink chipset and they agreed that if my monitor didn't run off the version of the DisplayLink driver they have baked in to their dock software I "may" have issues loading a current version on top.

So, back to the OP's issue, perhaps you're trying to update using the driver on this site above and beyond the dell-supplied driver's version is causing your issue?Would the 7.9 driver you tried have tried to upgrade the firmware in the dell dock and created an issue between the older dell displaylink driver and the now [possibly] upgraded firmware? Just throwing thoughts around... Maybe due to files being left behind you may want to just try removing all the USB dock software and displaylink with Revo Uninstaller and ONLY reinstalling the newest Dell provided dock drivers with their included version of displaylink?

Just a thought...
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