DisplayLink Forum - View Single Post

FBO · 12-07-2015, 08:48 PM

Hi,

I have a brand new MKS14 dock as well and have the same issue with a Dell Latitude E5550 under windows 10, with drivers and BIOS up to date. Like cpolyn I need to use an USB2 cable to prevent the monitor from repeatedly disconnecting/freezing.

I tested the MKS14 also with a Lenovo Thinkpad T520 under Windows 7 and that works fine even with an USB3 cable.

With both system configurations I have an additional issue. Two of four USB ports and the built-in card reader of the MKS14 do not operate and are not shown in the device manager. Could this be a MKS14 hardware problem?

Thanks for your help!

12-07-2015, 08:48 PM	#5
FBO Junior Member Join Date: Dec 2015 Posts: 1	Hi, I have a brand new MKS14 dock as well and have the same issue with a Dell Latitude E5550 under windows 10, with drivers and BIOS up to date. Like cpolyn I need to use an USB2 cable to prevent the monitor from repeatedly disconnecting/freezing. I tested the MKS14 also with a Lenovo Thinkpad T520 under Windows 7 and that works fine even with an USB3 cable. With both system configurations I have an additional issue. Two of four USB ports and the built-in card reader of the MKS14 do not operate and are not shown in the device manager. Could this be a MKS14 hardware problem? Thanks for your help!