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Old 04-01-2016, 10:07 AM   #2
AlbanRampon
Senior Member
 
Join Date: Sep 2015
Posts: 1,685
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Hello,

DisplayLink technology does not power the USB hub.
The chip we make is connected to that USB hub like any other device by the designer/manufacturer of the docking station. So if it doesn't work, it's normal you don't get DisplayLink device at all.

I'd recommend contacting the manufacturer, HP, for hardware support.

Kind regards,
Alban
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Alban Rampon
Senior product manager, universal docking stations and accessories

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