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Old 04-28-2016, 11:54 AM   #3
AlbanRampon
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Join Date: Sep 2015
Posts: 1,685
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Anush, High CPU of Win10 driver?? What do mean by that?

Roderick, would you please be able to provide logs as described in my forum signature?
1. Are you windows being redrawn to the main monitor when it disconnects? If not, then the issue is between your external device and the monitor as Windows doesn't know the screen dropped.
2. How is your monitor connected? HMDI, VGA..?
3. Is it a long or cheap cable? Your monitor could lose synch.

Our algorithm doesn't care if it's a black, white or even pink pixel. We have an equal opportunity driver. Therefore the issue is unlikely to be there.

Thanks,
Alban
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Alban Rampon
Senior product manager, universal docking stations and accessories

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