View Single Post
Old 05-12-2016, 10:43 AM   #1
stjohn
Junior Member
 
Join Date: May 2016
Posts: 4
Post Windows 10 - DisplayLink Software Crash and Screens stop working

Hello,

I have a Dell MKS14b - Dell Monitor Stand with USB 3.0 Dock, and a Dell Latitude E5470.
- i7 6600U
- 8GB Ram
- Intel HD Graphics 520
- AMD Radeon R7 M360

Whenever I use the dock it will work for about 2 hours and then the displaylink screens will freeze and the software will close itself, but the keyboard and mouse still continue to work.

I have tried everything i can think of (updating, downgrading drivers, uninstalling, reinstalling displaylink using displaylink cleaning tool, disabling graphics cards, changing cables for know working ones) but still i cannot get it to work.

I have attached two sets of log files. One which was take after it crash this morning without the advanced logging and one with the advanced logging after i replicated the crash.

Any help with this will be appreciated.
Attached Files
File Type: zip XOS0448_20160512_082057.zip (1.37 MB, 0 views)
File Type: zip XOS0448_20160512_105914.zip (2.07 MB, 1 views)
stjohn is offline   Reply With Quote