DisplayLink Forum - View Single Post - BSoDs on Dell XPS, Win 10, no adapter connected

lukeu · 06-03-2016, 03:01 PM

Hi, I've got a Dell XPS 15 w/ two additional adapters: DA100 and DA200. The latter arrived around the end of April, and at that point I installed all the latest software from the Dell site (e.g. Thunderbolt, USB) They work great!

However, I've recently(?) starting getting this Blue-screen when using my laptop without either adapter connected:

PAGE_FAULT_IN_NONPAGED_AREA (dlkmd.sys)

The laptop has dual Intel HD 530 and Nvidia GTX960M (driver 358.94)

After 2 crashes last night I updated the Intel drivers & the Display Link drivers to the latest (M5 -> M7, iirc), however it happened again tonight. :-(

I've since done a system restore and uninstalled the display link software (I want to see if this helps it goes away. I won't need them for a while anyway, e.g. about a month).

Two questions:

1. I think I've located two of the .DMP crash files from last night (before the driver upgrades). Do you want them?

2. Do you have any advice for getting back to a stable system? I don't fancy fiddling around with driver installations "at random"...

06-03-2016, 03:01 PM	#1
lukeu Junior Member Join Date: Jun 2016 Posts: 2	BSoDs on Dell XPS, Win 10, no adapter connected Hi, I've got a Dell XPS 15 w/ two additional adapters: DA100 and DA200. The latter arrived around the end of April, and at that point I installed all the latest software from the Dell site (e.g. Thunderbolt, USB) They work great! However, I've recently(?) starting getting this Blue-screen when using my laptop without either adapter connected: PAGE_FAULT_IN_NONPAGED_AREA (dlkmd.sys) The laptop has dual Intel HD 530 and Nvidia GTX960M (driver 358.94) After 2 crashes last night I updated the Intel drivers & the Display Link drivers to the latest (M5 -> M7, iirc), however it happened again tonight. :-( I've since done a system restore and uninstalled the display link software (I want to see if this helps it goes away. I won't need them for a while anyway, e.g. about a month). Two questions: 1. I think I've located two of the .DMP crash files from last night (before the driver upgrades). Do you want them? 2. Do you have any advice for getting back to a stable system? I don't fancy fiddling around with driver installations "at random"...