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Old 06-14-2016, 10:46 AM   #2
AlbanRampon
Senior Member
 
Join Date: Sep 2015
Posts: 1,685
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Hello,
For anything urgent, I recommend a ticket. At DisplayLink like most companies, forum support doesn't have any kind of SLA.

I did answer about the update, and would need to understand what you need more.

About the network issue, there is no driver problem. The dock doesn't see a cable connected. This is a hardware negotiation and the driver on your computer has nothing to do there. See below the network card media state.
I recommend changing the cable and checking the connection is Full Duplex. If that doesn't address it, then this is a hardware issue in the dock. That would explain why you have a random behaviour.

Kind regards,
Alban

Ethernet adapter Ethernet 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : dynadock Ethernet
Physical Address. . . . . . . . . : 00-50-B6-XX-XX-FC
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
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Alban Rampon
Senior product manager, universal docking stations and accessories

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