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Old 07-28-2016, 09:58 AM   #5
AlbanRampon
Senior Member
 
Join Date: Sep 2015
Posts: 1,685
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Hello Derek,

We have more than 20,000 user currently using the 8.0 M0 driver on the Windows Insiders program.

If nothing is showing in Device Manager, then it is likely that your device is not enumerating. If Windows doesn't see a device, then Windows doesn't even bother looking for a driver...

Would you please be able to connect the device, then gather the logs as described in my email signature.
This will show me what's in Device Manager, potentially as a failed device. It will also show me what driver is currently installed on your computer.

Kind regards,
Alban
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Alban Rampon
Senior product manager, universal docking stations and accessories

Where to download the latest DisplayLink drivers
How to clean up a corrupted installation
How to report issues to DisplayLink for a speedy resolution
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