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Old 08-08-2016, 04:31 PM   #4
AlbanRampon
Senior Member
 
Join Date: Sep 2015
Posts: 1,685
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Hi Atomic,

The 7.9 should be removed by the 8.0 install.
If that doesn't work, then it's a bug for us to look at.

Could you please collect logs before you do the upgrade?
Also, can you indicate how was the 7.9 deployed and how you update to 8.0? (MSI, EXE, Windows Update, migration from Win7/8.1 to Win10 TH...).
We'd need to reproduce internally to find the reason and I think how was the initial version installed could have importance.

Thank you,
Alban
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Alban Rampon
Senior product manager, universal docking stations and accessories

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