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Old 09-27-2016, 03:43 PM   #4
AlbanRampon
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Join Date: Sep 2015
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Quote:
Originally Posted by charger View Post
OK...did it all as you described:

1. Uninstalled driver
2. Cleaned with tool
3. Reboot
4. Cleaned again
5. Installed latest Windows 10 8.2 drivers
6. Generated the logs

The log zip file is almost 25% larger...must be some new stuff to look at in the logs?

Bret
Hi Bret/Charger,
You are NOT using Windows 10 1607 as the title states so I'm going to move this to a new thread.
Please use the Cannot Upgrade procedure to remove the driver and reinstall them, making sure you reboot each time Windows asks. The DisplayLink Manager service doesn't seem to run as there is zero log.
Make sure you disable the anti-virus if you use any as it may be blocking the install
Kind regards,
Alban
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Alban Rampon
Senior product manager, universal docking stations and accessories

Where to download the latest DisplayLink drivers
How to clean up a corrupted installation
How to report issues to DisplayLink for a speedy resolution

Last edited by AlbanRampon; 09-27-2016 at 03:45 PM. Reason: adding antivirus mention
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