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Old 09-29-2016, 12:33 PM   #6
AlbanRampon
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Join Date: Sep 2015
Posts: 1,685
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Hi Kris,

Could you please describe what you were doing around the time you collected the logs?

I see a flooding of connect/disconnect from the audio jack, along with USB errors which then gets Windows to just ignore the device so it freezes, then our driver resets the box...

Do you have something connected on the headphones at the front/back of the Dell dock?
Could you try with another cable to the monitor to see if I get cleaner logs?

Kind regards,
Alban
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Alban Rampon
Senior product manager, universal docking stations and accessories

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