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Old 12-02-2016, 02:08 PM   #3
AlbanRampon
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Join Date: Sep 2015
Location: Cambridge, UK
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Hello Arx,

There are several versions installed at the same time.
The driver on Windows 10 Anniversary Update is unable to display a message about firmware update... yet.
The Asus app is crashing as it relies on a non existing infrastructure.

Please use our end user cleaner to remove the corrupted installation.
Then, simply plug in the monitor and it will take the USB device driver from Windows Update. Or you can use the generic software package available from our website.

Kind regards,
Alban
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Alban Rampon
Senior product manager, universal docking stations and accessories
"DisplayLink is proud to be a Synaptics brand."

Where to download the latest DisplayLink drivers
How to clean up a corrupted installation
How to report issues to DisplayLink for a speedy resolution
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